Remote QuickBooks Live Expert Bookkeeper
Company: Intuit
Location: Garland
Posted on: April 4, 2021
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Job Description:
Overview Join Our Virtual Bookkeeping Network! At Intuit, our
mission is to power prosperity around the world. QuickBooks Live
Expert Bookkeeper's support that mission to our QuickBooks Live
customers by: providing valuable guidance, instilling trust and
confidence, and building relationships with clients, all while
using state of the art tools and technology. Your strength as a
QuickBooks Live Bookkeeper will allow you to empower and educate
people so that they can lead better lives, and get one step closer
to financial freedom. As a virtual employee, you can decide whether
you prefer to work from your home or your office, and flexible
scheduling means you have a variety of shifts to choose from! We
are changing the way that people do their bookkeeping, and
providing world-class support from experts across the United
States. The way that we support our customers is changing, and we
want you to be a part of it! Our Bookkeeper experts are agile;
continually learning, working, and providing guidance in new and
exciting ways. What you'll bring * Experience: 5+ years domain
experience (contingent upon domain). Experience using bookkeeping
software.* Degree: 4 year degree preferred*
Credentials/Certifications: QB Pro Certification Required Within 30
Days of Starting (QuickBooks Online ProAdvisor)* Skills: High
degree of customer service, attention to detail, ability to manage
multiple tasks. Strong written and verbal communication skills.
Moderate computer/software skills.* Proficient with technology;
solid knowledge of computer operations and software.* Must have (or
be willing to obtain) a dedicated internet connection* Strong
customer service skills - ability to interact with customers
through video and audio tools in a way that is professional,
friendly and reassuring* Excellent verbal and written communication
skills* Ability to work in a fast-paced environment with minimal
supervision* Critical thinking, problem solving, and determination*
Bilingual (English/Spanish) communication skills (written & spoken)
a plus How you will lead * This is a virtual, customer-facing role;
you will be using our state of the art video communication software
(SmartLook) to interact with customers* Create high quality
customer interactions and experiences that instill confidence using
deep customer empathy, and your deep knowledge and expertise.*
Communicates directly with customers, answering specific domain
questions (written & oral)* Performs domain expert services
(bookkeeping/accounting)* Reviews information input by customers
for accuracy* Researches regulations to support advice
Keywords: Intuit, Garland , Remote QuickBooks Live Expert Bookkeeper, Accounting, Auditing , Garland, Texas
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