Customer Service Department Manager
Company: Uline, Inc.
Location: Garland
Posted on: February 12, 2026
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Job Description:
Customer Service Department Manager Pay from $85,000 to $100,000
per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261
Fast, friendly, and customer-focused - that’s what makes Uline’s
customer service legendary! As a Customer Service Department
Manager, continue this legacy by empowering our teams to deliver
the exceptional experience our customers love. Careers Packed with
Potential. Backed by 45 years of success, Uline offers
opportunities to grow your career with stability you can count on.
Position Responsibilities Train Team Leads to build a
high-performing, positive team environment to provide top-notch
customer service. Manage the daily activities of various Customer
Service departments. Evaluate team procedures and identify areas
for improvement. Review performance reports and suggest ways to
increase efficiency. Resolve escalated customer issues promptly.
Minimum Requirements Bachelor’s degree. 3 years of customer service
management experience. Demonstrated ability to effectively coach
and develop a high-performing team. Benefits Complete health
insurance coverage and 401(k) with 6% employer match that starts
day one ! Multiple bonus programs. Paid holidays and generous paid
time off. Tuition Assistance Program that covers professional
continuing education. Employee Perks Best-in-class, clean, modern
air-conditioned facilities. First-class fitness center and
beautifully maintained walking paths. About Uline Uline, a
family-owned company, is North America’s leading distributor of
shipping, industrial, and packaging materials with over 9,000
employees across 14 locations. Uline is a drug-free workplace . All
new hires must complete a pre-employment hair follicle drug
screening . All positions are on-site. EEO/AA Employer/Vet/Disabled
LI-RV1 LI-TX001 (IN-TXMANC) ZR-TXCS
Keywords: Uline, Inc., Garland , Customer Service Department Manager, Customer Service & Call Center , Garland, Texas
