Client Service Associate
Company: Jackson Hewitt - 2861
Location: Roanoke
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) 401(k) matching
Company parties Employee discounts Flexible schedule Opportunity
for advancement Wellness resources We are looking for someone who
thrives in a welcoming, customer service-oriented environment with
excellent communication skills . If you enjoy building strong
relationships with clients, then look no further and apply today!
Join our team as a Client Service Associate and be the friendly
face for all those who visit our offices, ensuring exceptional
client experiences and providing essential support. In this role,
you will actively engage with clients, confirm appointments, follow
up with past and potential clients, distribute marketing materials,
and keep clients engaged during wait times. Join our team and make
a positive impact on our clients' journey with us! As part of our
tax team you will learn how to answer questions about taxes, how to
prepare taxes and how to walk clients through various stages of the
tax interview process. No matter your work background or experience
level, we welcome you to apply ! Perks: Include all health or
wellness benefits offered Corporate discount program Opportunities
for advancement within the organization or as a tax pro Free tax
preparation training and PTIN registration Free continuing tax
education Enrolled Agent materials and testing reimbursement
Discounted Friends and Family tax returns (terms apply) What you
need: Strong interpersonal and communication skills Experience in a
fast-paced retail environment Basic computer proficiency and
ability to troubleshoot Prior customer service or sales experience
preferred, but not required Willingness to learn and grow in a
customer-focused role If you're looking for a rewarding opportunity
to learn new skills and make an impact, apply today!
Keywords: Jackson Hewitt - 2861, Garland , Client Service Associate, Customer Service & Call Center , Roanoke, Texas
