Front Desk Associate
Company: DSE Hockey Centers LP
Location: Mckinney
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: JOB SUMMARY:
Responsible for educating and assisting customers with all in-house
programs as well as issuing rental skates, billing guests, and
processing registrations. This position is not eligible for remote
work. ESSENTIAL FUNCTIONS: • Greet and welcome each customer •
Record sales transactions, process registrations, and take payments
• Perform routine clerical duties, including answering phones,
filing, and updating the program boards • Maintain a clean
environment for all guests and staff ADDITIONAL RESPONSIBILITIES: •
Enroll customers in hockey leagues and internal and public
programming sessions • Provide information on facility,
entertainment, and sports options and facility rules and
regulations • Become familiar with and have a working knowledge of
all in-house programs • Ensure that all guests attending any public
program sign an online waiver before participating in any program •
Assist with the setup and breakdown of on-ice partition boards,
nets, etc., when needed JOB QUALIFICATIONS: • Customer
service-oriented, preferably with previous customer service
experience • Reliable Team Player • Must be able to read and
understand written instruction • First aid training is preferred •
Ability to work nights, weekends, holidays, and special events
Physical Demands and Working Environment: While performing the
duties of this job, the employee will be required to stand, walk,
sit, use hands and fingers, handle objects and office tools, reach,
balance, stoop, kneel, crouch, talk, and hear. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision
abilities required by the job include close vision, distance
vision, peripheral vision, depth perception, and the ability to
adjust focus. The employee is exposed to an office and rink
environment, with noise levels usually moderate. *This job
description does not contain a comprehensive listing of activities,
duties, or responsibilities. Other tasks and duties will be
assigned as needed. Requirements:
Keywords: DSE Hockey Centers LP, Garland , Front Desk Associate, Customer Service & Call Center , Mckinney, Texas
