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MSP Engineer

Company: Murray Resources
Location: Garland
Posted on: January 13, 2022

Job Description:

A thriving bilingual call center and support services company is looking for a Senior MSP Engineer to install and update IT hardware and software systems. The ideal candidate is an IT expert with in-depth knowledge of systems engineering, network hardware, and software technologies. Reporting directly to the IT Director, the new team member will demonstrate superb technical competency to maintain system efficiency and ensure the highest levels of availability, performance, and security.
Salary + Additional Benefits:

  • $90,000-$125,000 + Bonus
  • Medical Insurance
  • Dental Insurance
  • 401K - company match
    Location: Dallas / Houston, TXType of Position: Direct hire
    • Perform installations and updates for IT hardware and software systems.
    • Manage backups, storage, and retrieval functions of critical data.
    • Provide day-to-day support to improve workflow in a dynamic fast-paced environment.
    • Maintain and troubleshoot network, network firewalls, network servers.
    • Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
    • Troubleshoot and resolve computer and other IT equipment problems and malfunctions.
    • Maintain and troubleshoot LAN/WAN connectivity issues.
    • Maintain and troubleshoot VOIP PBX/SBC.
    • Identify and resolve technical issues to reduce downtime.
    • Monitor IT systems for proper operation and working conditions.
    • Ensure all IT systems are working efficiently and optimally.
    • Report all concerns to the IT Director for direction and guidance.
      • Bachelor's degree (B.A./B.S.) from four-year accredited college plus 10 years of professional experience; or ten years of related experience
      • Minimum of 10+ years of experience working in IT Operations, including windows servers knowledge of common tools, methods, and techniques
      • Advanced knowledge of Windows Systems, IIS, Windows Server Fire Wall, TCP/IP
      • Strong experience with and knowledge of Routers and Network Protocols (Cisco, Ubiquiti, SonicWall)
      • Experience in Network Monitoring & Implementation
      • Experience in current Internet network hardware and software technologies as well as Desktop Configuration and/or troubleshooting
      • Experience with PC based tools and products, RDP, MS Office suite
      • Minimum of 10 years of work experience in networks and/or server monitoring skills
      • General understanding of DB concepts; MS SQL Server is an advantage
      • Experience working with managed hosting environments and vendors
      • Administration, Strong Knowledge of Production and Development Environments, Cloud Technology (AWS/Azure)
      • Extensive Storage Management experience
      • Industry recognized certifications such as MCSE or CCNP or Network+ or A+, VCP6-7
      • Operating Systems: Windows OS, Windows Server, Linux, VMWare
      • Hardware: Servers, Layer2/Layer3 Iswitching, Layer4/Layer7 Firewalls
      • Software: Windows Server 2012+ R2, IIS, VPN
      • Networking: TCP/IP; IPSec, SIP, BGP, DHCP, DNS, HTTP, HTTPS, SSH, VOIP, WiFi
        Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 1 week of submitting your Jobble

Keywords: Murray Resources, Garland , MSP Engineer, Engineering , Garland, Texas

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