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Information Technology Delivery Manager

Company: Staffing Technologies
Location: Garland
Posted on: February 25, 2021

Job Description:

Our client is seeking a Delivery Manager for a 12 month contract to assist our team in managing the delivery of Salesforce projects. The projects include new functionality and enhancements in Salesforce Sales Cloud, Services Cloud, CPQ and Communities. This role reports to the Director of Software Development and is responsible for managing the delivery process of assigned projects. The Delivery Manager partners with the software development, business analyst and QA leads to successfully deliver projects on time and within budget.
Responsibilities:

  • Lead the delivery of Salesforce enhancements and new projects in the Service Cloud, Sales Cloud, Salesforce CPQ and Salesforce Communities
  • Lead the overall project planning, budgeting and delivery process for assigned projects
  • Partner with the software development, business analysis and QA leads to plan projects and determine resource needs
  • Coordinate with the functional leads assigned to the projects to ensure that the team meets milestones and resolve issues affecting the schedule
  • Lead SCRUM meetings with a cross-functional team to ensure that projects are on schedule
  • Recommend improvements to the delivery process
  • Take ownership for learning the business and understanding how the assigned projects contribute to the overall success of the organization
  • Remove obstacles and manage risks
  • Escalate risks and issues to the management team and present options for resolution
  • Partner with the Business PMO to compile and deliver project metrics including current status, issues and risks to the technology and business leadership team
  • Coordinate IT governance processes in accordance with our change control procedures
  • Prepare and coordinate production deployment activities Desired skill sets:
    • Experience with Sales Cloud, Service Cloud, Salesforce Communities and Salesforce CPQ
    • Systems Integration experience (preferably Mulesoft)
    • Experience delivery projects and managing requirements utilizing Jira
    • Ability to coach team members in Agile best practices
    • Agile Certification
    • Past experience as a developer or business analyst
      Location: North Dallas, TX location but will be work from home for 2021.
      Contact: Pamela

Keywords: Staffing Technologies, Garland , Information Technology Delivery Manager, Executive , Garland, Texas

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