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Property Manager

Company: Wehner Multifamily
Location: Garland
Posted on: November 22, 2021

Job Description:

Wehner Multifamily is looking for a dynamic and experienced Property Manager to lead the operations of an assigned apartment community in DFW. The Property Manager will be responsible for staff performance; marketing, leasing, collections to generate revenue; resident relations and customer service to manage resident retention and satisfaction; administration of property maintenance, and capital improvements to maintain aesthetics and manage expenses; compliance with applicable local, state, and federal regulations.
Responsibilities

  • Manage the financial performance of the property by overseeing rents, occupancies, and expenditures.
  • Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
  • Ensure compliance with Wehner Multifamily Company policy, as well as federal and local regulations.
  • Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, newsletters, and by being accessible and providing timely and effective service and response.
  • Monitor tenant compliance with lease agreements and resolves problems and concerns.
  • Work with Accounting to manage the accounts receivable process and ensure timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews and defaults.
  • Liaise with the Construction Department on all landlord construction projects.
  • Maintain property to expected standards and show Pride of Ownership.
  • Request approvals for purchases to the Accounting department.
  • Oversee move-in and move-out processes with tenants assuring that all items are completed.
  • Works to achieve maximum performance based upon annual goals to increase revenue and other income.
  • Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited.
  • Participate in and manage marketing efforts to increase occupancy and effectiveness.
  • Interact closely with the Maintenance team to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance.
  • Provide an adequate supply of market-ready apartments to meet the leasing efforts.
  • Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement program.
  • Accurately create, prepare and convey all operational and financial data.
  • Be responsive and receptive to owners' and Wehner Corporate team's needs, goals, and objectives.
  • Maximize rental income while minimizing expenses through effective planning and control.
  • Effectively monitor all income, including delinquencies and the timely receipt and reconciliation of rent collections, and ensure landlord/resident statutes are followed.
  • Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends.
  • Ensure that an adequate number of units are market-ready.
  • Assist and ensure all customer complaints are handled promptly and appropriately.
  • Manage tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.
  • Prepare and delivers timely, accurate, and complete reports and legal notices
  • Perform Evictions.
  • Assumes additional responsibilities and performs special projects as needed or directed
  • Ensure that property is ready for City Inspections.

    Supervisory Responsibilities:
    • Supervises all on-site staff, including hiring, training, supervision, scheduling, and corrective measures.
    • Mentor and train the staff on property management skills and concepts modeling effective leasing and customer service techniques to include maintenance expectations.
    • Motivate, direct and evaluate personnel and handle all employee-related concerns.
    • Delegate staff responsibilities and maintain set deadlines to be efficient and effective with property objectives.
    • Ensure staff hours are inputted regularly to meet payroll deadlines.
    • Ensure leasing staff develops knowledge of the community and competitive communities.
      Qualifications
      • A high school education or equivalent is required; a college degree is a plus but not a requirement.
      • Excellent interpersonal communication skills, including the ability to motivate and lead a team.
      • Professional demeanor and appearance.
      • Excellent organization and multitasking skills, and attention to detail.
      • Strong computer skills and excellent knowledge of Microsoft Office products, including Word, PowerPoint, Excel, and Outlook.
      • Ability to respond to a variety of situations using good judgment with both creativity and resourcefulness.
      • Ability to work independently, as well as part of a team.
      • Ability to effectively and professionally manage personnel.
      • Flexibility with work schedule to include working overtime on a periodic basis.

Keywords: Wehner Multifamily, Garland , Property Manager, Executive , Garland, Texas

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