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Business Process and Controls Automation Engineering Manager

Company: Citi
Location: Garland
Posted on: January 15, 2022

Job Description:

Business Process and Controls Automation Engineering Manager will be responsible for management of complex/critical/large initiatives to automate business processes and controls. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.Responsibilities:

  • Be responsible for management of complex/critical/large initiatives to automate controls associated with Business Processes.
  • Manage a portfolio of automation solutions and be responsible for the delivery of all project tasks and outcomes. Partner with internal customers to assess needs & design solutions to improve efficiencies by automating repetitive processes; improve controls through standardization of workflows and process redesign.
  • Lead requirements & scoping sessions with business partners to understand, define and anticipate business needs; create automation and process solutions per business and systems requirements; perform quality assurance reviews & direct stakeholders/customers in quality testing to ensure requirements have been met and design is optimized for functionality and performance.
  • Collaborate with team members to define recommended technical solutions, review project plans and make recommendations in accordance with project management best practices, lead technical sessions to increase team skills, and assist with the creation & execution of test plans.
  • Demonstrate the ability to attract senior talent and multiple functions from inside and outside of company. Teach others how to set high organizational performance standards, determine performance measures and goals and establish a leadership bar. This will require the ability to facilitate understanding of broader organizational tenets and strategic goals for department
  • Audit department goals to ensure alignment with broader organizational goals and that these goals are aligned with and accountable for department performance against goals
  • Develop and communicate department vision that supports the broader organizational vision; ensure team culture consistently demonstrates alignment with leadership principles; and visibly ties department decisions to leadership principles and tenets
  • Lead the development, implementation, and delivery of successful large-scale, critical and/or difficult software efforts involving significant work (can be new software or a refactor of existing software). Heavily influence the development and write a significant portion of the "critical-path" code.
  • Think in terms of architecture, not just code. Have detailed knowledge of the work done by your team and proactively work to improve consistency and integration between your software and related software (owned by other teams).
  • Influence your team's technical and business strategy by making insightful contributions to team priorities and approach. You take the lead in identifying and solving ambiguous problems, architecture deficiencies, or areas where your team's software bottlenecks the innovation of other teams. Make software simpler.
  • Able to communicate your ideas effectively to achieve the right outcome for your team and customer. Harmonize discordant views and lead the resolution of contentious issues (build consensus).
  • Lead design reviews for your team and actively participate in design reviews of related software or other team software at your location.
  • Code, development and implementation decisions set a great example to others. Provide insightful code reviews and take ownership of outcome. ("You 'ship it', you own it.") Work very efficiently and routinely deliver the right things.
  • Demonstrate technical influence over 3-4 teams, either via a collaborative software effort or by increasing their productivity and effectiveness by driving software engineering best practices (e.g., Security, Quality, Operational Excellence, etc.).
  • Actively participate in the hiring process as well as mentor others - improving their skills, their knowledge of your software, and their ability to get things done
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:
    • 10+ years of relevant experience in a product line management, e-commerce, and/or strategic planning role.
    • Proficient in Business Workflow Management Tools like Pega Or Appian Or other equivalent.
    • Sound knowledge of Data integration with databases, legacy systems and web services
    • Preferred knowledge of Robotic Process Automation technologies like Automation Anywhere, UIPath, etc.,
    • Preferred Lean Six Sigma certification and in practice knowledge.
    • Solid experience with converting business into process flow, designing architecture on an Enterprise level and proficient in one or more project management tools.
      • Has thrived and succeeded in delivering high quality technology products / services in a high growth environment where priorities shift rapidly.
      • Ability to use hard data and metrics to back up assumptions and develop business cases.
      • First-class leadership and influencing skills, including experience managing a Tech Team
      • Demonstrated interpersonal and talent management skills, including the ability to identify and develop product management talent.Education:
        • Bachelor's/University degree, Master's degree preferred-Job Family Group:Technology-Job Family:Digital Software Engineering-Time Type:-Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Garland , Business Process and Controls Automation Engineering Manager, Executive , Garland, Texas

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