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Organizational Change Management Specialist - Remote

Company: NFP
Location: Garland
Posted on: May 14, 2022

Job Description:

This position can sit anywhere within the U.S.***

Who We Are

We're NFP, a five-time Best Places to Work award winner in Business Insurance for 2017-2021 who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner named as a Top Employee Benefits Firm. We're a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.NFP.com.

The Role at NFP

The Change Management Team at NFP is focused on impact, driven by creativity, systems thinking and a collaborative work style.

Our mission is to empower our people and the NFP businesses by providing a comprehensive portfolio of innovative change management solutions designed to drive business transformation, performance and growth.

As part of the team you will be dedicated to uncovering opportunities and designing and delivering impactful change solutions across the organization. You will support the integration of new offices onto the NFP Agency Management and CRM platforms as well as on-going business as usual change efforts for the user community. In addition, you will support organizational transformation and change initiatives across the business.

Responsibilities

Support integration of new offices onto the NFP Agency Management System (Epic) and CRM platform (Salesforce) through execution of change readiness activities including delivery of user training
Assess the impact of organizational and change initiatives on stakeholder groups; execute change management strategies
Interact with stakeholders and subject matter experts to evaluate information gathered from multiple sources; reconcile information into change activities
Support development and delivery of multi-channel communications to maximize user adoption and minimize overall risk such that business results are achieved
Coordinate and execute user training and development activities including needs analysis, training approach and schedule, logistical requirements, content development, delivery, and evaluation
Organize and maintain schedules and timelines, status reports, and other change artifacts to successfully drive project completion
Attend/facilitate meeting & reporting cadence with cross-functional teams to provide timely and accurate updates on key milestones
Foster an environment of continuous improvement through evaluation of change strategies and training programs; participate in lessons learned to identify opportunities to improve

Experience And Essential Skills

You have 4+ years of consulting experience or other relevant experience related to successful coordination of work in the disciplines of change management, communication planning, user training, organizational readiness, and/or user adoption with mid to large-scale enterprise organizations
Bachelor's degree required
Insurance experience a plus
Salesforce experience a plus
You are creative, curious, adaptable and, thrive in a collaborative environment
You see the big picture while at the same time focus on the essential details
You have the ability to effectively re-prioritize in a moment's notice

What We Offer

NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You--- Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Keywords: NFP, Garland , Organizational Change Management Specialist - Remote, Executive , Garland, Texas

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