Technology Operational Risk Officer - VP (Hybrid)
Company: Citi
Location: Garland
Posted on: January 19, 2023
Job Description:
The Technology Operational Risk Officer is a strategic
professional who stays abreast of developments within own field and
contributes to directional strategy by considering their
application in own job and the business. Recognized technical
authority for an area within the business. Requires basic
commercial awareness. There are typically multiple people within
the business that provide the same level of subject matter
expertise. Developed communication and diplomacy skills are
required in order to guide, influence and convince others, in
particular colleagues in other areas and occasional external
customers. Significant impact on the area through complex
deliverables. Provides advice and counsel related to the technology
or operations of the business. Work impacts an entire area, which
eventually affects the overall performance and effectiveness of the
sub-function/job family.Responsibilities:
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Independently assess' risks and drive actions to address the
root causes that persistently lead to operational risk losses by
challenging both historical and proposed practices.
- Governance and oversight may include (not limited to)
technology operational risk, risk for example.
- Serves as a subject matter expert for Issues Management
(KPI/KRI/Corrective Action Plans)
- Resolves transactional level escalations coming from the vendor
or internal partners
- Analyzes a multitude of scorecards/performance management tools
in an attempt to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk and
relationship oversight of our extended supply chain
- Collaborates to resolve any issues which fall within the terms
of the contract.
- Develops and maintains relationships across the business users
and Lines of Defense to better understand and deliver customer
requirements by responding to changes in the internal and external
business environment
- Has the ability to operate with a limited level of direct
supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team
members.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 6+ years of experience working in an Operational Risk,
Technology Risk, IT Audit, Operational Control, Information
Security or related field (financial services industry experience
preferred)
- Established understanding of software design, application
development, distributed systems, SDLC, and/or technology
operations (hands on experience preferred)
- Project management experience demonstrating strong analytical
skills exhibiting ability to solve complex problems in new and
varied environments, processes and technologies helpful
- Compliance experience helpful
- Understanding of financial regulation, operational management,
vendor management and RCSA or related control processes across a
global environment helpful.
- Demonstrable ability to analyze and monitor risk control issues
through to resolution
- Excellent Written and Verbal communication skills.
- Exhibit Strong Influencing/negotiating skills with attention to
detail.
- Candidates should be within a commutable distance from the job
site as Citi is working a hybrid work schedule.Education:
- Bachelor's/University degree, Master's degree preferred - Job
Family Group: Risk Management - Job Family:Operational Risk Time
Type: Full time Primary Location: Irving Texas United States
Primary Location Salary Range: $110,890.00 - $166,340.00 Citi is an
equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review
Accessibility at Citi .View the " EEO is the Law " poster. View the
EEO is the Law Supplement .View the EEO Policy Statement .View the
Pay Transparency Posting - Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Garland , Technology Operational Risk Officer - VP (Hybrid), Executive , Garland, Texas
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