CTI Cloud Desktop Product Manager- VP
Company: Citi
Location: Sachse
Posted on: January 26, 2023
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Job Description:
About Citi:
Citi, the leading global bank, has approximately 200 million
customer accounts and does business in more than 160 countries and
jurisdictions. Citi provides consumers, corporations, governments,
and institutions with a broad range of financial products and
services, including consumer banking and credit, corporate and
investment banking, securities brokerage, transaction services, and
wealth management.
As a bank with a brain and a soul, Citi creates economic value that
is systemically responsible and in our clients' best interests. As
a financial institution that touches every region of the world and
every sector that shapes your daily life, our Enterprise Operations
& Technology teams are charged with a mission that rivals any large
tech company. Our technology solutions are the foundations of
everything we do from keeping the bank safe, managing global
resources, and providing the technical tools our workers need to be
successful to designing our digital architecture and ensuring our
platforms provide a first-class customer experience. We reimagine
client and partner experiences to deliver excellence through
secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents
the clients we serve from all walks of life, backgrounds, and
origins. We foster an environment where the best people want to
work. We value and demand respect for others, promote individuals
based on merit, and ensure opportunities for personal development
are widely available to all. Ideal candidates are innovators with
well-rounded backgrounds who bring their authentic selves to work
and complement our culture of delivering results with pride. If you
are a problem solver who seeks passion in your work, come join us.
We'll enable growth and progress together.
About Our Team:
Citi Technology Infrastructure (CTI) provides the critical
technical foundation for Citi's operations and is responsible for
delivering reliable IT solutions, scalable infrastructure services,
and secure capabilities while creating a trusted customer
experience and enabling Citi's workforce to be the best for our
clients. Making the bank simpler, greener, and better connected
while powering it with trusted, well-secured data, and automating
policy enforcement through code are all at the heart of our
refreshed global strategy. Data Quality, Simplification,
Environmental Stability, Automation, and Service Excellence are the
key pillars and priorities on our strategic journey.
CTI Business Operations enables technology managers across the
organization to effectively manage their resources and deliver
their commitments in support of CTI's strategy, goals, and
performance metrics. This is achieved through the provision of
commercial aspects of CTI, analytics and reporting (including
expense and productivity), workforce, real estate, supplier
management, leadership and talent development, including entry
level and pipeline programs, and employee engagement and
communications.
The Employee Engagement, Product Marketing, and Change Adoption
Team manages and strengthens CTI's internal employee engagement,
culture, onboarding, as well as talent and development initiatives.
The team elevates knowledge and understanding of organizational
changes and structures within CTI, ensures awareness of technology
strategies across CTI and Citi, and drives user adoption through
change management and impactful technology marketing.
In CTI, we are focused on delivering the best for our clients, and
we know that to do this we need a talented team with diverse
experiences, backgrounds and skills.
As a Product Manager, you will be responsible for defining the
product capability roadmap, product marketing, TCO and rates, and
request process. Collaborating with team members, you'll take
products and new features from beginning to end, in line with our
product governance processes. You will deploy new products,
maintain and enhance existing products, drive awareness and usage,
and measure the product performance ensuring positive user
experiences, delivered at the optimum cost. You will drive the
product inception and improvement process, seeking continuous
improvement on product service levels.
This role is Product Manager for Cloud Desktop. More than 200,000
staff at Citi work using a VDI, we are one of the largest users of
this technology at any company globally. The role is a key part of
managing the Cloud desktop estate and ensuring it adapts and
improves over time.
Responsibilities:
Keywords: Citi, Garland , CTI Cloud Desktop Product Manager- VP, Executive , Sachse, Texas
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