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Pharmacy Technician / Client Services Representative

Company: Liberty Software
Location: Garland
Posted on: March 23, 2020

Job Description:

Are you the go to Pharmacy Technician when insurance claims won't go through? Are you always looking for better ways to help your pharmacy provide patient care? Are you looking for the next challenge in your career? Liberty Software is seeking a certified pharmacy technician with an aptitude for solving problems to join the Client Services team. A Client Services Representatives is the go-to person at Liberty to handle incoming questions and to provide superior customer service. Liberty Software caters to a variety of pharmacy needs, and is seeking an individual with a broad range of pharmacy knowledge. We takes great pride in being set apart for our client relations and support. Application Instructions: Attach resume to LinkedIn application. Job Responsibilities Include: Become an expert on Liberty's software in order to answer questions and guide clients in best practices for their specific needs Operate as the first point of contact for incoming calls and tickets from pharmacy clients Assist with and correct issues that pharmacy customers report Escalate calls appropriately to our Technical Team or Account Managers when necessary Document customer interactions and actions performed Provide unmatched customer service Qualifications: Certified Pharmacy Technician Broad pharmacy knowledge a plus Professional and friendly demeanor is a must Demonstrated ability to communicate by phone and email to members at all levels of client organizations - including pharmacy owners, pharmacists, technicians, and clerks Proven ability to multi task Strong attention to detail Excellent listening and critical thinking skills Strong documentation skills is a must 1 Years work experience preferred

Keywords: Liberty Software, Garland , Pharmacy Technician / Client Services Representative, Healthcare , Garland, Texas

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