LVN Triage Nurse Dallas, TX
Company: UnitedHealth Group
Location: Garland
Posted on: June 23, 2022
Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing your life's best
work.(sm)$1,500 Sign On Bonus for External Candidates**PLEASE
NOTE** The Sign On Bonus is only available to external candidates.
Candidates who are currently working for a UnitedHealth Group,
UnitedHealthcare or a related entity in a full time, part time, or
per diem basis("Internal Candidates") are not eligible to receive a
Sign On Bonus. Primary Responsibilities:The LVN Telephone Nurse is
a part of the Call Center team, but with a unique focus on
delivering healthcare to patients telephonically. This position is
devoted to the delivery of care in an ambulatory setting with the
emphasis on disease prevention, health maintenance, and patient
satisfaction. This individual works closely with clinical office
staff and non-clinical phone staff to facilitate optimal healthcare
and support to patients and their families in a call center
setting. Primary Responsibilities:
- Provides safe, compassionate and focused nursing care to
individual patients with predictable health care needs
- Assists, contributes and participates in the nursing process by
performing a focused assessment on individual patients over the
telephone to collect data and gather information
- Reports and documents the assessment information and changes in
patient conditions to an appropriate clinical supervisor or
clinician via telephone or tasking procedures in the EMR
- Uses clinical reasoning based on established evidence-based
policies, procedures and guidelines for decision-making
- Implements aspects of the nursing care plan over the telephone,
including emergency interventions under the direction of an
appropriate clinical supervisor
- Over the telephone, contributes to the development and
implementation of teaching plans for patients and their families
with common health problems and well-defined health needs.
- Participates in evaluating effectiveness of nursing
interventions
- Acts as a float in the call taking areas facilitating clinical
questions for non-clinical personnel, while also participating in
scheduling internal and external referrals, office appts., lab and
other diagnostic testing
- Prepare patients by answering questions over the phone
regarding examinations and treatments
- Perform phone assessments to determine the patient level of
care needed. The patient may be able to supply values such as (i.e.
weight, blood pressure, medical history, health maintenance and
chief complaint) to aid in the telephonic assessment. All
information obtained will be documented as an phone message into
the patient's EMR records
- Scans all referral letters, progress notes and diagnostic
results into patient's EMR per clinical protocol and tasks
providers for review and sign-off per protocol
- Prioritize and process telephone and email messages... as well
as medication refill requests, from patients and provide feedback
and answers to patient/provider/pharmacy per physician protocol.
Assignment of tasks to physicians, associate providers and clinical
staff accordingly
- Capture, document, and authorize non-narcotic maintenance dosed
medications in accordance with clinical standards and physician
orders.
- Perform other duties as assigned You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- Associate's Degree, Diploma or Bachelor's Degree from an
accredited college or university
- LVN License
- Full COVID-19 vaccination is an essential requirement of this
role. UnitedHealth Group will adhere to all federal, state and
local regulations as well as all client requirements and will
obtain necessary proof of vaccination prior to employment to ensure
compliancePreferred Qualifications:
- 2+ years nursing experience in a clinical setting Physical
Demands & Working Conditions:Varied activities including standing,
walking, reaching, bending, lifting. Requires full range of body
motion including handling and lifting patients, manual and finger
dexterity and eye-hand coordination. Requires standing and walking
for extensive periods of time. Occasionally lifts and carries items
weighing up to 100 pounds. Requires corrected vision and hearing to
normal range. Requires working under stressful conditions or
working extended hours. Special Requirements: Verbal and writing
ability required to communicate effectively in informing employees
of activities and policies. Numerical ability required. Ability to
receive, comprehend, and carry out instructions; ability to work
safely with equipment, supplies, and materials; ability to comply
with attendance requirements; ability to comply with Human Resource
policies. Knowledge of EMRs. To protect the health and safety of
our workforce, patients and communities we serve, UnitedHealth
Group and its affiliate companies now require all employees to
disclose COVID-19 vaccination status prior to beginning employment.
In addition, some roles require full COVID-19 vaccination as an
essential job function. UnitedHealth Group adheres to all federal,
state and local COVID-19 vaccination regulations as well as all
client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment. Careers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. UnitedHealth Group is
a drug-free workplace. Candidates are required to pass a drug test
before beginning employment. Job Keywords: LVN, LVN Medical Office,
Triage Nurse, Dallas, TX, Texas, Oak Cliff, Garland, Highland Park,
University Park, Mesquite, Balch Springs
Keywords: UnitedHealth Group, Garland , LVN Triage Nurse Dallas, TX, Healthcare , Garland, Texas
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