Medical Case Manager LVN/ RN
Company: Prism Health North Texas
Location: Dallas
Posted on: February 13, 2026
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Job Description:
Job Description Job Description General Description: The Medical
Case Manager provides treatment adherence and a range of
client-centered services that link clients with health care,
psychosocial, and other services. Responsibilities Medical Case
Manager Responsibilities: To perform a medically focused form of
case management. Assess the medical needs of Persons Living with
HIV (PLWH) including behavioral risk screening. followed by risk
reduction interventions for PLWH at risk of transmitting HIV.
Develop and review a care plan based on client’s needs and choices,
with goals and strategies for completion based on DSHS Medical Case
Manager Standards of Care. Link and coordinate client care to
ensure that quality medical care is received, including medical,
mental health, vision and dental care. Implement the care plan
through time-lined strategies. Coordinate with client’s medical
providers including any sub-specialists. Coordinate with the non-
medical case manager regarding patient barriers to care, adherence
with medical appointments, and other information useful to care
coordination. Provide education about medical therapies including
the benefits and side effects of adherence in coordination with
clinician. Provide interventions to improve adherence to medical
therapies and compliance with medical appointments. This may
include reminder calls and contacting clients who do not show for
appointments; as well as clients who are not taking their
medications as prescribed. Assure services are delivered in a
culturally competent manner with attention given to the
accommodation of individuals with special needs. Perform HIV
testing according to protocol. Other duties as assigned. Required
Skills Medical Case Manager Required Knowledge, Skills and
Abilities: Must have medical knowledge of HIV/AIDS, as well as
sensitivity to PLWH. Strong verbal and written skills with health
professionals, patients and their families. Ability to perform
independently while working in an interdisciplinary team
environment. Ability to develop and communicate appropriate
educational materials for all levels of health literacy and
preferred learning modalities. Proficiency in Word, Excel, and
Outlook. Education and Experience: Bachelor’s or Master’s degree in
nursing preferred with appropriate Texas licensure in good
standing. As an alternative, a minimum of 2 years’ experience
performing medical case management, case management or client
advocacy may substitute for each year of college education. Must
complete a minimum of 12 hours of continuing education in relevant
topics annually. Bilingual preferred.
Keywords: Prism Health North Texas, Garland , Medical Case Manager LVN/ RN, Healthcare , Dallas, Texas
