Retail Associate Part Time
Company: Lowe's
Location: Garland
Posted on: January 13, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products customers need. As a Customer Service Associate,
this means: Being friendly and professional, welcoming customers to
Lowe's and helping with home improvement project needs. Validating
loading tickets and processing orders and deliveries accurately so
customers receive merchandise as expected and in a timely manner.
Engaging in safe work practices and encouraging others to do the
same.The Customer Service Associate is responsible for customers'
experience with Lowe's. This associate plays a critical role in
helping our customers select the right products, ensuring quotes
are accurate, verifying correct price labels, and confirming that
all customer needs are met. In addition, this associate delivers
excellent customer service by listening to customers, using
expertise to help customers, and loading merchandise for customers.
This associate must always remain vigilant and report any safety or
security concerns around the entrance of the store.The Customer
Service Associate responsibilities vary dependent on the department
he/she supports. Customer Service Associates work in one of the
following areas: Appliances, Cabinets, Flooring, Live Nursery,
Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows &
Walls. Individuals applying for a role as a Customer Service
Associate may be considered for any one of these areas, depending
on hiring needs and skillset.Travel Requirements: This role does
not require regular travel; however, this role may need to travel
on occasion to meetings, trainings, or to support neighboring
stores.What We're Looking For Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or up to 25 hours per week,
respectively; more hours may be required based on the needs of the
store. Requires morning, afternoon and evening availability any day
of the week. Physical ability to perform tasks that may require
prolonged standing, sitting, and other activities necessary to
perform job duties. CSAs assigned to the Greeter departments
(available in select stores) minimally must be able to lift 10
pounds without assistance; may lift over 10 pounds with or without
assistance. CSAs assigned to all other departments (excluding
Greeter departments) minimally must be able to lift 25 pounds
without assistance; may lift over 25 pounds with or without
assistance.What You Need To SucceedMinimum Qualifications 6 months
of experience using a computer, including inputting, accessing,
modifying, or outputting information. 6 months of experience using
a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet,
iPod) to enter, access, and output information. Ability to obtain
sales related licensure or registration as may be required by law.
Preferred Qualifications 6 months of sales experience identifying
and selling products based on customer needs, including credit
cards, installations, add-on sales, and explaining warranties,
product features, and benefits. 6 months of retail experience
providing customer service, including identifying and resolving
customer issues, assisting customers in locating product, greeting
customers, answering phones, building relationships with customers,
and thanking customers for their business. Bi-lingual skills, if
applicable to the store. Certification in trade related to
department (e.g., hardware, kitchen, plumbing, electrical, lawn and
garden, and lumber/building materials).
Keywords: Lowe's, Garland , Retail Associate Part Time, Hospitality & Tourism , Garland, Texas
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