Customer Service, $20/hr (Remote, Part-Time)
Posted on: May 16, 2022
Customer Service (Part-Time, Remote), $20 / Hour + Bonus
Family-Flexible Hours: 20-28 hours per week.
Location: Remote or In-Person (Darien, IL Headquarters)
Start Date: June-2022
We're looking for friendly, customer-obsessed folks to help advise
customers with their life insurance insurance purchasing decision.
No insurance experience or cold calling required - $20/hr to start
and plenty of commission opportunity available. We'll provide all
the equipment you'll need at home.
Who We Are
LifeQuotes.com is a growing, nationally-recognized, family-owned,
profitable InsurTech leader in the term life insurance market with
400,000+ customers insured. We and our 130 employees represent 45+
A-rated insurance carriers in all 50 states + DC, and we offer
policies ranging from $10,000 to $25 million. Customers call us or
self-quote at www.lifequotes.com based upon our national TV, Radio,
direct mail and partnership campaigns. Calls come in from 7 AM to
11 at night, 7 days a week.
What We're Looking For
Our part-time telephone agents are kind, smart, energetic and can
multi-task well, which means they can enter information at the same
time they are conversing with customers. Our part-time licensed
customer service representatives (you have to hold a life
producer's sales license in order to legally give quotes to
customers) typically work 20-28 hours per week.
This is an inbound phone center position where you will be talking
to and advising 15-20 people per 4 hr. shift using our scripts and
procedures after an 8 week training period. You will be taking
inbound calls and following up with warm leads.
You must be available for live training from 10am-2pm CST for the 8
week initial training period. Flex hours available once training is
complete and you've been certified. Flex hours are 20hr/week
minimum and 28hr/week maximum, must work minimum 4hr shift. We're
open 7am-11pm, 7 days per week.
What We Offer
Part-time flex hours (20hr/week minimum, 28hr/week maximum)
Base pay starting at $20+ / hour plus commissions
2x pay on Holidays and paid days off
20% match on 401(k)
All at-home equipment provided
100% paid compensation during all training
We'll buy 50 state licenses for you on day 1
Clearly defined path to full-time with full benefits and higher
earnings if you have the interest, drive and skill
What You'll Need
We'll expect you to show up on your first day (June 1) with your
resident state life insurance producer license in hand or evidence
of having passed the test. Your license address must match the
address on your driver's license. We'll reimburse you for your home
state license acquisition costs. We'll then also pay for 50 more
state licenses and all renewal costs.
Sufficient WiFi (or wired connected) with a SpeedTest.net score of
not less than 150 Download/22 Upload on your home internet
Life and Health Producer's License test passed in resident state
(must match driver's license) by first day. Wee cannot start you on
day 1 without the test passed. Test and study materials will be
reimbursed one the test is passed. Maximum of two attempts is
Pleasant inbound customer service and ability to stay on script and
Enjoy working fully-remote and being on the phone! You'll talk to
15-25 people each shift.
During training, you must be able to attend all training sessions
between 10am-2pm CST Monday-Friday for your first three months.
Following LifeQuotes Sales Agent Certification, you can then pick
your own hours (must schedule 4hr minimum shifts, 20-28hrs per
Must be available to work occasional evenings and weekends.
Job expectation to write 1 life insurance application for every 2
hours logged at 50% close rate and $750 average premium per paid
Strong sense of internal motivation - coachability is a must! We're
looking for sales agents who want to develop a lucrative career,
tackle new opportunities, and grow both personally and
Ability to diligently maintain a clean pipeline and stay ahead of
customer email, text, and voicemail.
Ability to work a consistent, predictable schedule with minimal
Ability to close business. Don't worry, practice makes perfect, and
we'll help you along every step of the way!
Ability to stay empathetic, kind, and helpful with every customer.
We use a highly detailed script and will expect it to be read
All candidates must submit a completed application and recent clean
credit report and must have no misdemeanor / felony convictions and
All candidates must pass our skills assessment tests.
Business or business-related degree from 2- or 4-year University
Past Accolades for www.LifeQuotes.com:
110,000+ customer reviews grade us 4.66 Stars:
Life Insurance Innovation" award winner--- Life Insurance Direct
"The premier Web site in terms of details and ease of use..." --
Ranked #1 life insurance website by Kiplinger's
Named a "100 Most useful website" by MSN Money
Past Winner: Forbes' "Best of the Web"
The best web site I've found..." -- Dallas Morning News
"...we'd recommend you do your insurance shopping here..." --
"...outstanding - as good as a Web site on insurance can possibly
be. Hats off and a gold star to the top insurance site on the Web."
-- Insurance for Dummies
Keywords: LifeQuotes.com, Garland , Customer Service, $20/hr (Remote, Part-Time), Hospitality & Tourism , Garland, Texas
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