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Network Engineer Technical Writer

Company: AmpThink
Location: Garland
Posted on: February 15, 2021

Job Description:

SummaryLead in developing and implementing engineering best practices and processes to support the engineering team in delivering quality documents and reports consistently to increase and maintain customer confidence.Essential Functions & Responsibilities* Provide pre-sales support to sales teams in developing BOM in the appropriate software and monitoring the project through pricing, design work, and quality control. * Develop project plan for internal project/processes and documentation control for project phasing to effectively delivery customer requirements. Including establishing document control automation. * Provide tactical support to customer projects by creating templates and template library. Once established, provide document control and review to maintain consistency in outputs for the customer. Some of those responsibilities are as follows (not limited to)* Documenting sub-contractor networking requirements* Developing a high level network design document for each project* Developing a low level network design document for each project scope for each project; Base IP Network, Wi-Fi, IPTV, Compute, and Telephony* Scope requires site visits as necessary.* Reviewing document prior to submission to client leads. * Provide support to the Lead of Engineering/Engineering Manager in maintaining scheduling matrix for engineering resources.* Responsible for executing the design of an updated network to collect requirements from Network Engineers and IT Support team members to configuration networks, upgrade networks and maintain. Provide support and technical expertise of the company's NOC/MSP delivery systems.* Provide technical support to the creative team in the development of data collection and analysis. RequirementsCompetencies, Skills and Abilities* Detail oriented, creative thinker with superior problem-solving skills.* Collaborative team player.* Ability to build and maintain strong relationships both inside and outside the organization* Excellent communication skills* Strong organizational skills- ability to understand and articulate solutions.* Capability to multi-task and respond to change effectively and positively. * Perform duties with accuracy and with strong degree of urgency.* Ability to prioritize and perform work in a timely manner.* A passion for learning and continuous education. * Certifications are preferred in CCMP, CCDP, CCNP, CISCO TOOLS, etc.Education And/or Work Experience Requirements* 5 years of technology-based business and engineering firm.* Experience commemorated with proven past results. * Bachelor's degree and certifications preferred.* Moderate travel required.BenefitsAmpThink offers benefits which include 3 weeks of paid leave per year, 8 paid holidays, health insurance (PPO) premium paid in full for employees, and a Simple IRA retirement savings plan which matches dollar for dollar up to 3% of employee's annual salary. Our AmpForce program allows employees to use 3 paid work days to work for a charity or non-profit of their choosing. Our AmpThink gear program allows employees to select AmpThink logo gear each year. AmpThink employees also have access to optional, voluntary group benefits such as dental, life, disability, and financial planning.

Keywords: AmpThink, Garland , Network Engineer Technical Writer, IT / Software / Systems , Garland, Texas

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