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Field Service Engineer - Battery Storage Systems

Company: Sungrow Power Supply Co., Ltd.
Location: Garland
Posted on: February 18, 2021

Job Description:

The Position:This is a very dynamic and fast-track position reporting to the Field Service Supervisor.--The position will be the key member of service team.--This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.Essential Duties and Responsibilities:* Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.* Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers* Perform and/or lead Preventive Maintenance projects as needed* Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter* Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed* Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients* Provide feedback to the engineering team on possible mechanical and electrical design improvements* Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project* Work with customer EMS/SCADA engineers to set-up systems communication and parameters* Create Field Service procedures if there is not available for trouble-shooting, and maintenance* Participate on training material some customers as requested but the Training Manager* Research alternative components that can be used in the field* Coordinate with R&D engineering in China if required help during troubleshooting* Take the lead in some projects such as upgrades or retrofit as well as commissioning* Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer* Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants* Help on the repair activities in the Service center* Prepare, deliver and submit field reports to customer and management* Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work* Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendationsMinimum Requirements:* 7 plus years of overall experience in engineering filed* 3 years of experience in Battery Storage systems and 2 years for solar inverters* Must possess the ability to work with test equipment and hand tools as required* Must possess customer service, problem-solving skills, and possess decision making and analytical skills* Must possess effective written and verbal communication skills* Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job* Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)* OSHA, NSPA70A, Electrical SafetyEducation or Desired License and Certificates:* Bachelor's degree in Engineering from accredited university or college* Renewable industry experience is required* Power Electronics experience is requiredCompetencies* Technical problem solving/analytical skills* Self-starter, strong initiatives and an excellent communicator* System and product level mindset* Detailed-oriented nature and strong initiative * Strong technical support focus and a service oriented individual both with Sales team and customers Travel* 60% to 80% PlusWork Location and Status:* Full time, Dallas/Fort Worth, TX* No visa/legal sponsorshipCompensation:* Compensation commensurate with experience* Competitive benefits package and employee programs* Strong personal and company growth opportunities* Sungrow is an equal opportunity employer.--Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.--Thank you for your interest in Sungrow.

Keywords: Sungrow Power Supply Co., Ltd., Garland , Field Service Engineer - Battery Storage Systems, IT / Software / Systems , Garland, Texas

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