Technical Writer (Remote-East)

Company: Armory
Location: Garland
Posted on: May 13, 2022

Job Description:

Armory enables developers to continuously improve and assure their customer experience. Software developers should be able to deploy their code effortlessly, without writing scripts, managing underlying tooling, or worrying about whether their customers are going to experience an outage. But, software deployment often is complex and full of manual process that leads to customer outages and less time spent on innovation. The bottom line, it remains disruptive, time-consuming, and unreliable. Armory makes continuous deployment achievable and effortless, at any scale, for all developers. Armory provides easy-to-use continuous deployment solutions that eliminate the need to migrate away from existing tools, minimizing disruption to an existing software delivery lifecycle. With Armory, developers can easily and declaratively deploy new versions alongside live versions, incrementally scale up new versions, enable manual reviews prior to scaling up, effortlessly rollback to an old version, and, manage the deployment across multiple targets and environments; continuously improving and protecting their customer experience. We are growing our technical enablement team and are looking for someone who can help us create clear, correct, and easy to use documentation and enablement for all our products. You will be a part of a diverse team where customer success, empathy, and experimentation are core values. This is a fully remote position. You must be located in the United States, Canada, or Costa Rica. You Will--- Make Armory products easy to understand by creating helpful, accurate, well-organized, consistent, and effective content Ensure that existing content is up-to-date and accurate Manage content updates across products and releases Actively participate in agile development and represent the interests of our users through documentation and technical enablement Gain a deep understanding of the products and collaborate with Product and Engineering teams to improve the user experience Collaborate with internal stakeholders to keep our documentation and technical enablement current, effective, and user-centric Collaborate with and edit content for other uses, such as blogs, marketing content, etc. Build strong cross-functional relationships to uncover ways to help our customers succeed Have a role in how products are built Be a strong customer advocate to improve user experiences You Have--- 3 years of writing SEO-optimized technical content for developer, sysadmin, or DevOps audiences The ability to quickly learn complex concepts and technologies with minimal guidance and clearly explain them to others within the target audience's context Excellent content planning and organizational skills The ability to self-start and work independently on multiple projects at once The ability to coordinate across teams and functional areas in a fast-paced startup environment Strong written and verbal English language skills Excellent interpersonal skills Experience with docs-as-code in an Agile development environment The ability to write and review content to ensure that it is the correct voice and adheres to identified style guides Proficiency in Markdown, HTML, Git, GitHub, and Linux Familiarity with programming and scripting languages such as Go, Java, Python, cURL, JSON, YAML, and CSS Knowledge of Kubernetes and Cloud providers such as AWS, GPC, and Azure Bonus points for Experience with Hugo, Docsy, Spinnaker, OpenAPI/Swagger, Elastic AppSearch Web development experience Software development experience Practical knowledge of deployment strategies (canary, blue/green, rolling, progressive) Practical knowledge of containerization and orchestration technology (Docker, Kubernetes) Practical understanding of what it takes to operate applications at scale Why join Armory? Armory is a Series C startup backed by B-Capital, Insight, Crosslink Capital, Y Combinator (W17), Bain Capital, and Javelin Venture Partners based in San Mateo, CA. With Armory & Spinnaker developers are empowered to deploy their code with increased safety, resilience, velocity, and compliance, to any production target on prem or in the cloud. Spinnaker is the world's most powerful continuous delivery platform, developed and open sourced by Netflix and Google, and battle-tested in production by hundreds of the world's leading enterprises. Spinnaker is an open source platform with a modern, developer-friendly view of software delivery. It is target agnostic, so teams can instantly deploy their code at scale to any and all clouds using a single, golden path to production. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at peopleopsarmory.io. Armory is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Keywords: Armory, Garland , Technical Writer (Remote-East), IT / Software / Systems , Garland, Texas