Technical Support Representative (Remote)
Company: Brivo
Location: Garland
Posted on: May 13, 2022
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Job Description:
About The Role
As a Technical Support Representative, you will interact with
Brivo's customers to handle Tier II issues and provide technical
support in areas such as installations, maintenance, account and
application, and third-party products support.
With a great deal of enthusiasm, you will also:
About You
About Us
Brivo is the original innovator of cloud-based physical security
solutions for commercial buildings. Our mission is to make the
world a safer place by providing a subscription-based service for
securing buildings using reliable, convenient, scalable,
cyber-hardened technology. Every day this mission becomes more
important as our world becomes more complex and more divided, and
the nature of threats evolves faster than most observers can
follow. Join a team that's passionate for the business, its values,
and building simply better security.
Some of Our Perks
Discretionary time off, professional development opportunities,
401(K) match, paid parental leave, fitness center reimbursement,
commuter stipend, health insurance, company-sponsored outings,
unlimited [free] snacks, and lots of breakfasts & lunches.
Brivo is an Equal Opportunity/Affirmative Action Employer
About Us
Brivo is the global leader in mobile, cloud-based access control
for commercial real estate, multifamily residential, and large
distributed enterprises. Our comprehensive product ecosystem and
open API provide businesses with powerful digital tools to increase
security automation, elevate employee and tenant experience, and
improve the safety of all people and assets in the built
environment. Having created the category over twenty years ago, our
building access platform is now the digital foundation for the
largest collection of customer facilities in the world, trusted by
more than 25 million users occupying over 300M square feet of
secured space in 42 countries.
Our dedication to simply better security means providing the best
technology and support to property owners, managers, and tenants as
they look for more from buildings where they live, work, and play.
Our comprehensive product suite includes access control, smart
readers, touchless mobile credentials, visitor management,
occupancy monitoring, health and safety features, and integrated
video surveillance, smart locks, and intercoms. Valued for its
simple installation, high-reliability backbone, and rich API
partner network, Brivo also has the longest track record of
cybersecurity audits and privacy protections in the industry.
Brivo is privately held and headquartered in Bethesda, Maryland.
Learn more at
Brivo is an Equal Opportunity/Affirmative Action Employer
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Keywords: Brivo, Garland , Technical Support Representative (Remote), IT / Software / Systems , Garland, Texas
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