ServiceNow Architect II-IM Application Development
Company: CHRISTUS Health
Location: Irving
Posted on: January 17, 2026
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Job Description:
Description Summary: The IT Architect II is responsible for
design of IT systems including system infrastructure, system
security, application architecture, software and data life cycle
management. Provides enterprise architectural framework for the
design, development, and deployment of information/business
systems. Proactively drives the prioritization of key technology
enablers for achieving enterprise level system objectives while
ensuring scalability, reliability, and availability of implemented
systems. Provides leadership and expertise to evaluate planned
platform growth, increasingly demanding enterprise service level
requirements in order to identify, design, and implement technology
solutions that exceed expectations. This role requires excellent
collaboration and communication skills to translate complex
requirements into functional architecture. Responsibilities: •
Assists in the development of the information system vision and
strategy of the organization; assists in the development,
implementation, communication, and promotion of strategic and
tactical plans • Researches and participates in beta testing of new
systems and technologies in order to better evaluate their
suitability to the CHRISTUS environment • Evaluates proposed system
acquisitions and provides critical input to the decision-making
process relative to compatibility, cost, resource requirements,
operations, and maintenance; develops plans and recommendations to
improve the performance and efficiency of assigned systems;
addresses all aspects of assigned systems, including hardware,
software, outside services, etc.; considers cost-effectiveness,
budget, and other resource issues in addition to technical issues;
develops and implements standards and procedures for multiple areas
of technology • Participates in development of standards, design
and implementation of proactive processes to collect and report
data and statistics on assigned systems; performs research and
testing to verify impact and advisability of system installations;
assists in development vendor support relationships • Maintains
in-depth knowledge and current certification in various areas of
information technology • Responsible for infrastructure design,
performance modeling and capacity planning. • Independently
provides guidance and leadership on architecture design
initiatives. • Demonstrates ability to lead team through complex
system design and implementation initiatives. • Ensures
architectures are flexible and support the business needs by
maintaining an understanding of business strategies and
infrastructure capabilities. • Works with various technical
resources across the team to facilitate the development of
technical standards. • Possesses communication skills and ability
to develop and present solutions to all levels of management,
including executive levels. • Participates in requirements
gathering, discovery, and interfacing with technical and business
teams - establishing credibility in terms of experience,
presentation and leadership of solutions development. • Evaluates
proposed new systems, system changes and additions, provides
oversight into the decision process. • Quickly and decisively acts
in fast changing, unpredictable situations, shows tremendous amount
of initiative in tough situations, is exceptional at spotting and
seizing opportunities, proactively plans projects and tasks within
application. • Applies advanced level understanding of assigned
clinical/business operations, processes, and workflows. Discusses,
and identifies dependencies with project team members and
stakeholders. Maintains collaborative customer relationships;
Ensures the needs of the customer are fully represented in all
updates. • Reviews and provides feedback on documentation written
by others. Articulates issues and complex concepts in appropriate
manner based on the audience. • Possesses the skill to develop
strong and positive relationships with management at all levels. •
Demonstrates an advanced level of business strategies
understanding, applies expertise to help meet customer goals and
outcomes. Tackles new problems using experimentation, including
successes and failure experiences. Creative problem solving beyond
standard recommendations and practice. Requirements: Bachelor’s
degree in Computer Science, Architecture, Information Systems,
Electrical Engineering or related field preferred, or four years of
relevant experience required. Extensive technical knowledge of
Healthcare Hospital systems, databases, networks, operating systems
and Information Management “Best Practices”, including: local and
wide area networking, network protocols and routing; network,
server, and host operating systems; Interoperability, data storage
and retrieval systems; system backup and recovery; IP networking,
internet and intranet technologies; email, groupware, office
automation and collaboration technologies; voice and/or data
communications; voice and/or data networking; video conferencing
and telemedicine; server hardware, software, and administration.
Project Management Technical and Analytical Problem solving
Leadership Multi-tasking ability Time Management Vision Five years
of increasingly responsible Enterprise architecture experience in
Healthcare Hospital systems environments with a wide variety of
Information Services applications and technologies is required.
Also requires specialized technical and procedural knowledge of
system hardware/software, system administration, operations,
problem identification/resolution, system documentation, and
project management. Experience in of SDLC, Agile and Waterfall
methodologies Business process analysis and design, and service
delivery, particularly with respect to the use of information, EMR,
ERP and CRM systems Security model understanding and maintenance
Solid understanding of Business Intelligence/Data Warehouse
environment with involvement in design and development of database
solution in both traditional as well as columnar databases.
Experience in data integration with ETL techniques and frameworks
Experience in Big Data querying tools, such as Hive, Impala and
Spark SQL Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full
Time
Keywords: CHRISTUS Health, Garland , ServiceNow Architect II-IM Application Development, IT / Software / Systems , Irving, Texas
