SVP, Strategic Accounts

Company: The Woodmansee Group
Location: Garland
Posted on: April 5, 2021

Job Description:

The Woodmansee Group is a Retained Executive Search Firm representing a large national preferred post-acute care partner for hospitals and physicians with over 45 years of industry experience and 170+ locations nationwide. They are seeking an SVP, Strategic Accounts. This position will work with the companies key strategic accounts to further develop partnerships. The successful candidate will have at least 10+ years related experience, preferable in post acute care OR a service related B2B industry.
This position reports to the COO and can be located in Dallas, TX or other large markets (ie Atlanta, Chicago, or Southern CA. Position requires 30-60% of the time.
POSITION SUMMARY: The SVP Strategic Accounts leads The Company's strategic growth objectives through developing innovative solutions and deep partnerships with strategic partners. The SVP, Strategic Accounts leads and holds accountable key strategic partnerships within the local regions; collaborate with the regions to develop strategic partnership strategies and ensures alignment between clinical operations, implementations and integration into local markets. The position is "enterprise-wide". The SVP Strategic Accounts is closely aligned with sales, clinical, financial, technology, and operations teams. ESSENTIAL JOB FUNCTIONS: --- Leads strategic partnerships across The Company's businesses by developing deep relationships with strategic joint venture accounts. Partners with local region leadership to develop account management & expansion strategies with key strategic accounts. Optimizes client engagement and satisfaction; Manages accounts to drive measurable CTQ and other key financial metrics (30% of time). --- Support product and service development by developing and implementing new service and product frameworks to deliver clinical, operational excellence for specific strategic accounts. Creation and development of strategic account pipelines, including building and deploying scalable strategies enabling products and services to be leveraged across accounts (25% of time). --- Leadership of a team to develop, embrace and execute on business objectives related to strategic accounts. Leadership includes recruiting, developing and managing senior level talent supporting, servicing and resolving issues with strategic accounts. Develops a team of proactive, problem-solving capabilities to deliver outstanding client engagement and satisfaction. (25% of time). --- Drive market research by reviewing industry trends; drive strategic market analysis & planning; staying up to date on policy and payment changes and go-to market strategies. Evaluates new and expansion opportunities by analyzing industry and customer data to identify and optimize opportunities; developing value proposition & pricing; and creating product financial model (10% of time). --- Provides program & account leadership through cross-functional teams. Will manage strategic products or customer implementations; continuity and implementation readiness planning and ongoing account management (10% of time). ADDITIONAL EXPECTATIONS: --- Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards --- Maintains a commitment to the values and mission of The Company --- Develops plans and strategies for developing business and achieving the company's revenue goals --- Define, lead and manage an optimal team structure and performance. Including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, coaching performance and administering corrective action for staff. 1-'lans organizational structure and job content --- Recruit, manage and coach strategic account professional to deliver profitable growth --- Effectively collaborate with internal departments (Shared services, operations, finance, human resources, and Executive Leadership Team) to optimize revenue growth and client satisfaction --- Strong Change Agent: Able to drive transformation and change within team and across enterprise --- Partners with President and Vice Presidents to establish budgets REQUIREMENTS OF QUALIFIED CANDIDATES: --- Bachelor's Degree Required --- Master's Degree Preferred --- 10+ years related experience --- Firm working knowledge of concepts, practices and procedures and ability to use in varied situations --- Be able to apply highly proficient and specialized skills to function in situations that are varied, complex and/or non-routine --- Have intermediate proficiency in Project/Process Management --- Effective internal and external collaboration with all levels --- Persuasive techniques to gain cooperation, acceptance and agreement on business matters --- Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly influences business processes. --- Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs --- Ability to maintain composure in addressing stressful and challenging situations --- Ability to assess situations and assist in conflict resolution --- Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers --- Detail oriented, with excellent organization skills --- Knowledge and skills in the use of computer and software programs --- Knowledge of pertinent state, federal and local regulatory requirements

Keywords: The Woodmansee Group, Garland , SVP, Strategic Accounts, Other , Garland, Texas