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Remote UCaaS Systems Engineers

Company: Kforce Technology
Location: Garland
Posted on: January 16, 2022

Job Description:

Kforce's client, a growing Technology Company in Dallas, TX is seeking a few Mid-Level to Senior UCaaS Engineers with VoIP and next generation Unified Communications architecture of BroadWorks technologies. We are working directly with the Hiring Manager on these search assignments. These positions are 100% Remote. This role requires a high degree of experience in all aspects including maintenance, troubleshooting, cross-team collaboration, consulting, installation, scaling, architecture, capacity planning, and integration of multi-vendor technologies. The candidate must be self-driven, highly motivated, have a sharp eye and attention for detail, responds quickly when needed, a has sound decision making skills. Key Responsibilities: Architecture, design, capacity planning, performance management, and growth strategies of core and multivendor solutions
Integration, testing, deployment, monitoring, maintenance, upgrades, and lifecycle management of all core telephony and Unified Communications technologies
Lead role large projects and integration of multivendor technologies and solutions
Incident resolution
Build, maintain, and promote strong technical documentation
Normal business hours and after hours/on call responsibilities
Technical liaison to product development, engineering, support, and executive level staff
Tier 4 support for Tier 1, 2, and 3: including On-Boarding, Sales Engineering, and Development

Job Requirements:
6-8+ years of experience in geo-redundant architecture, deployment, maintenance, and troubleshooting of BroadSoft BroadWorks technologies (R19 SP1 or higher)
Advanced knowledge in SIP messaging including isolation of issue to core, SBC, carrier, and or customer premise
In-depth experiencing troubleshooting SIP related call flow issues, API's, including deep understanding core systems, backend feature sets, redundancy, media types, and routing and translations
Strong knowledge of Unified Communications including WebRTC, Collaborate, soft clients, architecture, and 3rd party integration
Strong understanding of OCI-P and XSI-Actions/Events as it pertains to provisioning, 3rd party integrations, and client interactions
Strong systems and service reliability engineering including capacity planning, performance, and life cycle management
Scripting language knowledge in any of the following, shell, Perl, SQL, Bash and Python is a plus
Good understanding of Linux administration
Versed in database administration enough to quantify data, create reports, and as a general tool for troubleshooting
Solid understanding of network engineering including SIP NAT traversal and firewall
Looking for either UCaaS Systems Engineers with systems experience, good architecture, system management, etc., or UCaaS Engineers more on the operational side (geo-redundancy, incidences, maintenance, performance management, etc.)
BroadSoft Certified Network Engineer - Professional and or Specialist is a plus
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Garland , Remote UCaaS Systems Engineers, Other , Garland, Texas

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