REMOTE Customer Advocacy Coordinator
Posted on: May 16, 2022
Cybersecurity company looking for a Remote Customer Advocacy
Coordinator to join our growing team!
This Jobot Job is hosted by Susan Hanchett
Are you a fit? Easy Apply now by clicking the "Apply" button and
sending us your resume.
Salary $150,000 - $180,000 per year
A Bit About Us
We are a leader in privileged access management, after recently
merging two companies to create the most extensive platform in the
identity security market, bringing together complementary product
capabilities, best-in-class technology, and unmatched expertise to
better enable, and protect the modern, hybrid enterprise. We will
benefit from a shared commitment to innovation, strengthening of
clients' cyber defense, and to assemble leading cybersecurity
Privileged access management, one of the fastest-growing areas in
cybersecurity today, is expected to double from $2.2B to $5.4B by
2025 according to KuppingerCole. Organizations struggle to keep up
with the complexity of protecting the ever-growing number of
privileged accounts created by the business requirements to move
more infrastructure and services into the cloud. This cloud-centric
business transformation has created more opportunities for
cyber-attackers and driven a greater need for better control and
compliance around these types of accounts. Backed by the financial
strength of TPG Capital, the combined company brings together
complimentary product capabilities, best-in-class technology, and
unmatched expertise to better enable and protect the modern, hybrid
enterprise in an environment defined by ever-increasing,
Why join us?
100% FULLY REMOTE!
VERY competitive compensation
Privileged access management TAM is expected to grow to $5.4B by
New hires starting every Monday
Backed by TPG Capital
We're passionate problem-solvers doing our part to make the world a
We invest in people who are smart, self-motivated and
What we offer in return is meaningful work, a culture of innovation
and great career progression!
Full benefits effective the 1st of the month after you start
Lead the day-to-day implementation of the content challenge in our
online community and manage our reference program.
Create strategies to increase customer enrollment
Engage with customers in the platform through activities, events,
content, private messages, and discussion boards.
Create compelling, innovative, and rewarding challenges that
encourage advocate participation
Ensure rewards are maintained and approved
Employ a customer centric approach to build relationships with our
Constantly evaluate successes within the hub, identify new
approaches, test, and iterate accordingly
Monitor activity and provide detailed reports to stakeholders
Skills & Requirements
3-5 years proven experience in a similar customer advocacy or
customer marketing role
A passionate advocate for customers and building relationship and
sharing their stories.
Aptitude for multi-tasking and prioritization in a dynamic,
Creative thinker who looks for creatives ways to engage our
customers and create advocates
Strong writing, editing and verbal communication skills and can
drive positive interactions with customers
Background with building and structuring a customer reference
You take initiative and make decisions quickly.
Prior experience with Influitive is a plus
Interested in hearing more? Easy Apply now by clicking the "Apply"
Keywords: Jobot, Garland , REMOTE Customer Advocacy Coordinator, Other , Garland, Texas
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