Guest Service Provider
Company: Golden Chick
Location: Garland
Posted on: August 3, 2022
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Job Description:
Job DescriptionJob Title: Guest Service Provider Department:
Restaurant OperationsReports To: Shift Leaders, Assistant Managers
and General ManagersFLSA Status: Non-exemptSUMMARYThis Golden Chick
location is expanding and looking for an Guest Service Provider to
join our team. We have values, vision, and a brand purpose for the
future. If you would like to grow with us, then apply to be a part
of our team.ESSENTIAL DUTIES AND RESPONSIBILITIESGreets customers
with a positive and friendly attitudeEnters orders into POS system,
uses suggestive selling of food products to customers, receives
payment (cash and credit card), makes change and maintains cash
drawerPresents orders to guests and ensures accuracy of
orderAssists with ordering filling as neededReads monitor to
identify products that need to be preparedNotifies cook of special
orders, shortages and needsOther general duties include: minor food
preparation, stocking of supplies, cleaning of dining room tables
and restrooms, sweeping, mopping, discarding of trash and filling
ice binsSets up workstations with all needed ingredients and
equipment as neededCommunicates with customers, team members and
managers in a positive and professional mannerMaintains cleanliness
on the service counter and order presentation counterMaintains
cleanliness, organization, and rotation of the display
coolerObserves health and sanitation guidelines and follows
established procedures to meet high standards of cleanliness,
health & safety protocols. Maintains a clean and sanitary
workstation and takes ownership of areaLooks for opportunities to
assist fellow team members in an enthusiastic manner Other duties
as assignedMust be willing to work variable schedules. Evenings,
weekends, holidaysQUALIFICATIONSTo perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.EDUCATION and/or
EXPERIENCELess than high school education, GED or high school
degree preferred. LANGUAGE SKILLSAbility to comprehend simple
instructions. COMPUTER SKILLSNo skills are required.REASONING
ABILITYAbility to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions. Ability to
deal with problems involving a few concrete variables in
standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSMust
obtain State Food Handler certification within 60 days of
hire.PHYSICAL DEMANDSWhile performing the duties of this job, the
employee is regularly required to stand. The employee must
frequently lift and/or move up to 40 pounds and occasionally lift
and/or move up to 60 pounds. WORK ENVIRONMENTWhile performing the
duties of this job, the employee is frequently exposed to extreme
heat from cooking equipment. The noise level in the work
environment is usually moderate. Employees will be expected to
purchase non-slip shoes due to wet, slippery floors and can
purchase through the company at a discount.ABOUT GOLDENGolden Chick
is one of the fastest growing restaurant brands in the U.S. and was
recognized as one of the very top brands in the country by Nation's
Restaurant News. Big things are planned for the little brand that
started in San Marcos back in 1967. Come join our team and reach
your maximum career potential. www.goldenchick.com
Keywords: Golden Chick, Garland , Guest Service Provider, Other , Garland, Texas
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