Guest Service Provider

Company: Golden Chick
Location: Garland
Posted on: August 3, 2022

Job Description:

Job DescriptionJob Title: Guest Service Provider Department: Restaurant OperationsReports To: Shift Leaders, Assistant Managers and General ManagersFLSA Status: Non-exemptSUMMARYThis Golden Chick location is expanding and looking for an Guest Service Provider to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.ESSENTIAL DUTIES AND RESPONSIBILITIESGreets customers with a positive and friendly attitudeEnters orders into POS system, uses suggestive selling of food products to customers, receives payment (cash and credit card), makes change and maintains cash drawerPresents orders to guests and ensures accuracy of orderAssists with ordering filling as neededReads monitor to identify products that need to be preparedNotifies cook of special orders, shortages and needsOther general duties include: minor food preparation, stocking of supplies, cleaning of dining room tables and restrooms, sweeping, mopping, discarding of trash and filling ice binsSets up workstations with all needed ingredients and equipment as neededCommunicates with customers, team members and managers in a positive and professional mannerMaintains cleanliness on the service counter and order presentation counterMaintains cleanliness, organization, and rotation of the display coolerObserves health and sanitation guidelines and follows established procedures to meet high standards of cleanliness, health & safety protocols. Maintains a clean and sanitary workstation and takes ownership of areaLooks for opportunities to assist fellow team members in an enthusiastic manner Other duties as assignedMust be willing to work variable schedules. Evenings, weekends, holidaysQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.EDUCATION and/or EXPERIENCELess than high school education, GED or high school degree preferred. LANGUAGE SKILLSAbility to comprehend simple instructions. COMPUTER SKILLSNo skills are required.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSMust obtain State Food Handler certification within 60 days of hire.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 60 pounds. WORK ENVIRONMENTWhile performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.ABOUT GOLDENGolden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation's Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967. Come join our team and reach your maximum career potential. www.goldenchick.com

Keywords: Golden Chick, Garland , Guest Service Provider, Other , Garland, Texas