Order processing supervisor

Company: Assa Abloy Entrance Systems
Location: Garland
Posted on: August 8, 2022

Job Description:

Application due 2022-07-29

• Communications & Corporate Affairs
• Mid-senior level
• Garland, Texas, United States Order Management Supervisor Do you possess excellent analytical and problem solving skills? Do you enjoy managing, mentoring and developing a team? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented and self-motivated? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts? If you answered yes to these questions, we should talk! Curries (an ASSA ABLOY company) is expanding our Order Management Team. This role will be based out of our facility, which is currently located in Garland, Texas. However, we are growing and to support that growth, we will be moving to a brand new facility in the fall located just 8 miles away in Mesquite, Texas. Curries is headquartered in Mason City, Iowa and is one of the largest manufacturers of steel doors and frame openings for the healthcare, hospitality, educational, retail and commercial industries. What would you do as our Order Management Supervisor? As an Order Management Supervisor, you will be responsible for leading an order management team that will be configuring engineered-to-order products. You will play an integral role in the overall success of your team and focus on ensuring morale is kept positive and motivating while ensuring that orders are accurately entered and processed in a time sensitive manner. You would also:
  • Ensure that all duties relating to the processing of customer orders are done with a high degree of accuracy (orders range from basic stock to highly configured) by your team.
  • Jumping in and processing orders if the team needs assistance or is falling behind
  • Assist your team with any inquiries or customer problems while maintaining metrics and KPIs
  • Mentor and coach more junior members of the team. Help identify knowledge gaps or opportunities for training.
  • Create a positive culture and environment where feedback is constructive
  • Help to develop activities that keep morale positive and motivated
  • Follow up to ensure customer issues are resolved promptly and thoroughly
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience
  • Some overtime is required
  • Perform other duties as required
  • Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy The Skills and Experience you need:
    • High School Diploma or GED / Bachelors degree in Business or a related field, preferred
    • Proficiency with Math, Basic Geometry and Algebra skills would help you excel
    • Previous leadership experience with a demonstrated track-record of accomplishing goals through your team is required
    • Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
    • Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
    • Proficient communication skills, both verbal and written
    • Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
    • Must excel working in a fast-paced environment
    • Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable What we offer We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us heres what we have to offer:
      • Learning and career development opportunities, whether its online learning, management training or enhancing your skills.
      • A competitive salary and incentive schemes.
      • Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition and well-being programs to name just a few! We review applications regularly, so dont wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we dont look at any applications sent by email or post. If you have any questions about the role or the process, email Katie Dugan, Talent Acquisition Specialist at katie.dugan@assaabloy.com Lets create a safer and more open world - together! AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran #LI-SM1 We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access. As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Keywords: Assa Abloy Entrance Systems, Garland , Order processing supervisor, Other , Garland, Texas