Corp Systems Support Mgr
Company: TKC Holdings, Inc
Posted on: November 17, 2022
Are you looking for a career with premium benefits -and the
potential for growth? ----
At TKC Holdings, we've created something -special, a better place
to work and grow. - Many -employees start just expecting a paycheck
but end up -with a rewarding career. - We provide exceptional
-training and a clear career path. ---
About This Position
The Manager position is responsible for managing the execution of
operational, tactical, and strategic activities on a day to day
basis, including technical support for individual tasks. This
position is responsible for determining time and resources needed
to complete assignments and leads team members in prioritizing and
completing assigned tasks and projects. This position is also
responsible for people management activities including career
planning/support, training, interviewing, hiring, rewarding,
disciplining, and performance and salary reviews. The Manager
position develops and maintains procedures that support team
activities associated with specific area of expertise or
responsibility and leads individuals in adhering to and supporting
team procedures. -Essential Functions, Duties, and
Prepares and delivers informal and formal presentations to own
department, other IT teams, and business partners.
Proactively seeks training and developmental activities related to
the industry and recommends for self and others.
Assists others with identifying career development opportunities
and develops training plans for team members.
Provides escalation assistance; recommends potential solutions to
issues; follows established escalation procedures; resolves
moderately complex issues.
Ensures compliance to and upholds the standards, processes, and
Defines, develops, communicates, and implements standards,
procedures for the team. Also assists with defining departmental
processes, and procedures.
Establishes key performance metrics for the team and monitors to
ensure compliance of established standards, processes, and
procedures. Assists in the development of department metrics.
Acts independently to determine methods and procedures on new or
Provides guidance and direction to professional individual
contributors and/or skilled support individual contributors.
Acts as advisor to department and may become actively involved, as
required, to meet schedules and resolve problems.
Creates formal networks involving coordination among groups.
Interacts daily with subordinate and functional peer groups.
Interaction normally requires the ability to gain consensus and
cooperation of others from multiple areas/departments.
Collaborates and partners with subordinates and/or functional peer
Collaboration may involve presentation and exchange of
Assist in managing outside vendor relationships.
Informally and formally coaches and mentors less senior team
members individually or as a group
Supervisory Role: Yes
What You'll Need
Typically requires a Bachelor's degree and six to nine years of
related experience OR equivalent combination of education and/or
Ability to successfully pass pre-employment (post offer) Company or
Facility background check and drug screening
TKC Holdings, Inc. offers comprehensive benefits to all
regular-full time employees. - TKC offers a variety of medical
Short Term and Long Term Disability
Many more benefits that can be selected to create the right package
TKC also understands the importance of work life balance and
planning for the future. - To help with both of these, employees
are eligible for paid time off and a Company Match for the 401(k)
Retirement Savings Plan.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a
drug-free workplace and perform pre-employment substance abuse
Keywords: TKC Holdings, Inc, Garland , Corp Systems Support Mgr, Other , Garland, Texas
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