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Court Services Assistant

Company: City of Garland, TX
Location: Garland
Posted on: November 18, 2022

Job Description:

Position Summary:
Responsible for accurately processing citations and other court documents/judicial paperwork through the Municipal justice system from initial contact through finalization. - - -Target Hiring Range: $15.91/hr - $19.25/hr

Essential Job Functions:
Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.May update and advise staff of case readiness, trial status and courtroom availability.May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.Update case records by posting information to automated case file as rulings and/or payments are finalized. - - -

Minimum Education & Work Experience :
?6 months to 1 year advanced training past the high school level
?2 years related experience in a Court environment or law enforcement agency
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Knowledge - Abilities & Skills:
Education/ Experience: - - - - -6 months to 1 year advanced training past the high school level2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position and/or2 years experience in a payment processing environment -Knowledge, Skills & Abilities: - - - - - - - - - - -Basic knowledge of court servicesGeneral knowledge of cash handling procedureGeneral knowledge of accurate posting of financial transactionsGeneral knowledge of court and legal operationsExcellent communication skills in both oral and written correspondenceSkill in Microsoft Office (Excel, Word, Outlook, Access)Skill at accurately scanning documents and indexingAnalytical skills in reviewing informationAbility to handle high volume of data entry with precision and accuracy

Licenses & Certifications:
? Valid Class C Texas driver's license

Physical Tasks & Working Conditions:
The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress, non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.

Possible shifts: 7:30am-4:30pm, 8am-5pm, 8:30am-5:30pm

Models Organizational Values
Customer Service
Interpersonal Skills
Problem Solving
Adaptability/ Flexibility
Technical Skills
Work Environment Safety
Managing Conflict
Negotiation Skills

Keywords: City of Garland, TX, Garland , Court Services Assistant, Other , Garland, Texas

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