GarlandRecruiter Since 2001
the smart solution for Garland jobs

Client Support Analyst

Company: TreasuryXpress
Location: Garland
Posted on: September 16, 2020

Job Description:

TreasuryXpress is the global leader in On-Demand, Cloud-based Treasury Management Solutions (TMS), delivering Cloud-based technology solutions to more than 165+ corporate treasury teams across 55+ countries globally.--Clients rely on TreasuryXpress to gain instant access and intelligence into their global cash positions while improving financial controls, and increasing productivity across their business' cash, liquidity, payments, financial management operations. Headquartered in Paris and New York, TreasuryXpress also has offices in Dallas, London, and Dubai. --With a recent growth capital investment, TreasuryXpress is further investing in US expansion and growth.--To support our and triple digit year over year new client growth, we are expanding our implementation and client success teams globally.--This Implementation Consultant role is a wonderful opportunity for a motivated and talented, service-oriented individual that can thrive in a fast-paced, entrepreneurial, work environment.The Client Support Analyst is responsible for supporting TreasuryXpress clients in the Americas region. The Client Support Analyst will have the responsibility for applying best practices in troubleshooting client issues and service requests in a timely and effective manner that meet and exceed service level agreement (SLA) requirements.--The Client Support Analyst will also support the Implementation Services team as required to help build static data and assist with UA testing and exception troubleshooting as required. We are looking for talented and passionate graduates that can quickly grow into the following areas of responsibilities include:Responsibilities:Promptly resolve issues received through email, phone or our CRM application.Work with internal team members or departments to properly triage issues when appropriateCollaborate with team members/departments to proactively drive resolution on issuesSet clear expectations with clients when issues cannot be resolved in a short period of timeCommunicate updates on client requested changes and product enhancements post release multiple times throughout the yearDevelop and apply knowledge of all TreasuryXpress modules in our platformTechnical troubleshootingServe as a subject matter expert on one or more modules in our platformProvide platform training to clients to encourage increased usageShare knowledge with colleagues and other teams regarding problems, solutions and trends so that appropriate next steps can be takenMeet established performance targets for customer service, productivity and quality standardsDomestic travel might be required, but not regularlySupport implementation services team on client projectsCompetencies/Skills:Customer first attitude with strong written, verbal, and interpersonal skills via phone and emailExceptional time management skills with the ability to prioritize competing responsibilities to ensure client needs are addressed and project deadlines are met.Project/customer management experience preferredAnalytical thought process with excellent problem-solving abilitiesMust be detail-oriented, thorough, and able to use own initiative to solve problemsAbility to work independently or on a team and under pressure in a fast-paced environmentCapability to work with teams in multiple countries, across time zonesMust be service-oriented to ensure highest quality customer experiences--Education & Qualifications:Bachelor degree or higher in Information systems, finance, accounting, economics or any business or technical level degree.Must be legally permitted to work in the United States. --Life at TreasuryXpressOur PurposeWe exist to remove barriers.At TreasuryXpress we exist to remove the technology barriers that prevent our clients from getting their job done effectively and efficiently.In our daily work with our colleagues and employees, our purpose also remains the same - we work together to collaborate and remove barriers that would prevent our colleagues from being successful.--Our work culture rejects bureaucracy and our ethos is an "all-hands-on-deck" attitude.--All employees are genuinely committed to the success of our business, our clients and each other.-- Our Daily MotivationEvery day, each employee comes into work to see how they can push the envelope of innovation to deliver solutions and products that help make our clients job easier. Mediocracy is not an option and we strive to deliver the best product, the best services, and the overall best experience to our clients everywhere around the world.

Keywords: TreasuryXpress, Garland , Client Support Analyst, Professions , Garland, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


TransAm Trucking Recent CDL Graduate Company Truck Driver Jobs
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is searching for recently graduated CDL truck driving school students who are interested in long-haul truck driving (more...)
Company: Trans Am
Location: Tyler
Posted on: 09/28/2020

Class-A CDL Truck Drivers - 12+ mo EXP Required (The Colony,TX)
Description: Class-A CDL Truck Driver Positions Available Now br br We pay like a major carrier, but feel like a home business. br Because we were. br br At Dick Lavy Trucking, you ll find pay and perks (more...)
Company: Dick Lavy
Location: The Colony
Posted on: 09/28/2020

CDL-A Driver - 99% no-touch freight - 12+ mo EXP Required (The Colony,
Description: Class-A CDL Truck Driver Positions Available Now br br We pay like a major carrier, but feel like a home business. br Because we were. br br At Dick Lavy Trucking, you ll find pay and perks (more...)
Company: Dick Lavy
Location: The Colony
Posted on: 09/28/2020


CDL-A Driver - All Miles Paid - 12+ mo EXP Required (The Colony,TX)
Description: Class-A CDL Truck Driver Positions Available Now br br We pay like a major carrier, but feel like a home business. br Because we were. br br At Dick Lavy Trucking, you ll find pay and perks (more...)
Company: Dick Lavy
Location: The Colony
Posted on: 09/28/2020

Class-A CDL Truck Drivers - 12+ mo EXP Required (Wylie,TX)
Description: Class-A CDL Truck Driver Positions Available Now br br We pay like a major carrier, but feel like a home business. br Because we were. br br At Dick Lavy Trucking, you ll find pay and perks (more...)
Company: Dick Lavy
Location: Wylie
Posted on: 09/28/2020

Amazon Warehouse Worker - Earn up to $652 a week!
Description: Job Description: 10 10 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Coppell, Irving, Carrollton, and Farmers Branch, TX Job opportunities vary by location. We update postings daily (more...)
Company: Amazon Workforce Staffing
Location: The Colony
Posted on: 09/28/2020

Local Class A CDL Truck Driver
Description: Centerline is your one access point to limitless driving opportunities. - Our job is to connect you with safe, rewarding work
Company: Centerline Driver
Location: Wylie
Posted on: 09/28/2020

CDL-A Dedicated Team Truck Drivers
Description: CALLING ALL TEAM DRIVERS ACTION DEDICATED HAS BRAND NEW DE D I C ATED DRY VAN BUSINESS This opportunity is dedicated to one customer drivers will enjoy being assigned one dispatcher, who is the single (more...)
Company: ACTION RESOURCES
Location: Tyler
Posted on: 09/28/2020

Amazon Warehouse Team - Immediate Hire
Description: Job Description: 10 10 Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Frisco, Little Elm, Allen, McKinney, Lewisville, Denton, Flower Mound, Plano, Lantana, (more...)
Company: Amazon Workforce Staffing
Location: The Colony
Posted on: 09/28/2020

CDL-A OTR Flatbed Owner Operator Truck Driver
Description: Job Description: 10 10 CDL-A OTR FLATBED OWNER-OPERATOR TRUCK DRIVER JOBS As a CDL-A owner operator, you need stable freight to fulfill the promise you made to yourself to succeed. With access to the (more...)
Company: CRST International
Location: Tyler
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Garland RSS job feeds