Senior Salesforce Business Analyst (Remote)

Company: 500 Global
Location: Garland
Posted on: June 22, 2022

Job Description:

Description

Our Mission

We uplift people and economies around the world through entrepreneurship.

Who We Are

500 Global is a venture capital firm that invests early in founders building fast-growing technology companies. We focus on markets where technology, innovation, and capital can unlock long-term value and drive economic growth. We work closely with key stakeholders and advise governments and corporations on how best to support entrepreneurial ecosystems so startups can thrive.

500 Global has backed over 6,000 founders representing more than 2,500 companies operating in 77 countries. Our portfolio includes 41 companies valued at over $1 billion and 125 companies valued at over $100 million. Our 140+ plus team members are located in more than 15 countries and bring experience as entrepreneurs, investors, and operators from some of the world's leading technology companies.

What We Need

The Senior Salesforce Business Analyst collaborates with 500 Global's stakeholders to define business processes, analyze requirements, drive business process improvements for the 500 Salesforce instance while enabling users to optimize Salesforce technology for the needs of the firm.

Essential Functions

• Lead business solution design sessions with key stakeholders to understand the current business process, identify business pain points, and define functional project requirements.
• Map out internal client's current business flow and how that will change once a solution is implemented.
• Gather and document detailed requirements to support business solution design results.
• Critically evaluate information gathered, reconcile conflicts, translate high-level information into details, and distinguish user requests from the underlying true need.
• Design and deliver training for users with varied use cases and technical abilities.
• Drive user adoption of new Salesforce features, processes, and technologies.
• Perform quality assurance testing as needed.
• Stay updated on the platform's new tools, capabilities, and updates.
• Other duties as needed.
  
  Requirements
  
  • 3+ years of supporting experience with Salesforce.
  • Bachelor's degree in Computer Science, Business Administration or equivalent combination of education and experience.
  • Proven involvement in Salesforce Trailhead community.
  • Proven technical acumen to translate business requirements into functional design.
    
    Preferred Qualifications
    
    • Previous experience in PE, VC, or financial sectors.
    • Additional Salesforce certifications (list).
    • Project management experience.
    • Experience managing external contractors from proposal to delivery phases.
    • Organizational savvy and ability to build consensus across multiple global teams.
    • Ability to take business processes and build clear and concise visual representations such as data flows or business process diagrams.
    • A thorough understanding of B2B marketing/sales pipeline practices and KPIs
    • Experience working with (or at) startups.

Keywords: 500 Global, Garland , Senior Salesforce Business Analyst (Remote), Professions , Garland, Texas