PTS Data Analyst
Company: Citi
Location: Sachse
Posted on: June 22, 2022
Job Description:
Description:Our dynamic team makes a big difference in the way
our business is operated, and as the senior business analyst, you
will manage critical initiatives that drive improvements in overall
operational stability. If you are a natural leader with extensive
communication skills and the ability to approach a situation from a
critical standpoint to make a decision and develop the best
solution. Come join our team and help guide our business as we move
forward.The Senior Business Analyst provides strategic business
analysis services to Production Management Operational Governance.
The focus of this position is to work closely with the process and
function owners to gain in-depth understanding of strategy,
processes, services, roadmap and the context in which the business
operates. This role will be key to understanding the documenting
capabilities needed to address business challenges.The Senior
Business Analyst is responsible for reviewing assigned business
processes from end-to-end to identify and address operational,
financial and technological risks. Identify opportunities to
improve efficiency. Responsibilities will include a full range of
activities from leading small to mid-size initiatives to assisting
managers on larger more complex activities related to operational
business functions that affect team members and service providers
at the market level.Primary Responsibilities:
- Demonstrate up-to-date expertise in Information Systems and
apply this to the development, execution and improvement of action
plans by providing advice and guidance to others in the application
of information and best practices
- Support and align efforts to meet customer and business
needs
- Manage customer relationships and expectations by developing a
communication process to keep others up-to-date on project
results
- Stay current with customer needs and strategies; utilizing
formal and informal written communication methods (for example,
emails, newsletters, PowerPoint presentations, executive updates,
task lists, updates) to communicate updates and findings; and
facilitating project meetings and presentations to all types of
diverse audiences (for example, senior management, Customers,
technical staff)
- Lead or participate in multiple projects by completing and
updating project documentation; managing project scope; adjusting
schedules when necessary; determining daily priorities; ensuring
efficient and on-time delivery of project tasks and milestones;
following proper escalation paths; and managing customer and
supplier relationships
- Provide leadership to team members and peers by collaborating
with others; articulating ideas and viewpoints to senior
management, peers and others; identifying and initiating projects;
managing resources; driving the resolution of issues; and holding
self and team accountable for results
- Identify, create and facilitate process design changes by
conducting business and systems process analysis and design at a
complex level; focusing on quality improvement and data management;
ensuring data is reliable and valid; developing process
improvements or re-engineering and recommending elimination;
integrating new systems and processes with existing ones; and
partnering with internal and external customers to ensure systems
provided meet the long-term business strategies
- Provide and support the implementation of business solutions by
building relationships and partnerships with key stakeholders;
identifying business needs; determining and carrying out necessary
processes and practices; monitoring progress and results;
recognizing and capitalizing on improvement opportunities; and
adapting to competing demands, organizational changes and new
responsibilities
- Identify improvement opportunities (proactive and
reactive)
- Elicit and clearly document business and systems
requirements
- Assess business process and system inefficiencies
- Identify ways to increase adoption and customer satisfaction
-
- Demonstrated fluency in business processes and process
differentiation
- Ability to analyze and synthesize business requirements,
including recognizing patterns and conceptualizing processes
- Understand and negotiate needs and expectations of multiple
stakeholders
- ITIL Foundation certification is a plus, Manager's
certification will be an asset.
- Strong project management, ability to successfully manage
multiple tasks at any given point, strong relationship building
skills & communication skills
- Understanding of Indices, fundamentals and analytical data,
returns level data etc.
- Data analysis - Must have proficiency with SQL, Microsoft
Excel
- Experience with support technologies: - Service Now, Splunk,
Aternity, AppDynamics, Cognos a plusCore Competencies/ Skills:
- Self-reliant, reliable, well-organized and able to keep a
number of activities in progress in parallel, balancing priorities
as necessary
- Positive 'can-do' attitude
- Self-starter, takes ownership and accountability for assigned
work
- Client Focused and determined in getting the job done
right,
- Strong analytical skills, ability to logically break down tasks
into smaller manageable parts
- Ability to identify and manage key risks and issues,
- Ability to identify, challenge and improve inefficiencies
- Strong interpersonal skills, within the team, and interacting
with multiple levels of management across GCG and CTI
organizations.
- Flexible, proactive, and self-motivated with a proven ability
to drive Improvement
efforts.-------------------------------------------------Job Family
Group:
Technology-------------------------------------------------Job
Family:Business Analysis / Client
Services------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Garland , PTS Data Analyst, Professions , Sachse, Texas
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