GarlandRecruiter Since 2001
the smart solution for Garland jobs

Remote Customer Service Representative - Group 2

Company: ADT Security Services
Location: Sachse
Posted on: April 9, 2021

Job Description:

Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram. Why Choose ADT? At ADT it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities. Major Responsibilities We have an exceptional career opportunity for a Customer Care Agent in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, North Carolina, North Dakota, Oklahoma, South Dakota, Texas, Virginia, and Wyoming. As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs - and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them. Compensation --- We compensate based on experience.--- We offer pay differential during certain shifts, based on business needs--- We realize there are sometimes in our 24/7 business that conditions change. We offer shift differential amounts based on high volume times. A day in the life of a Customer Service Agent can look like: --- Relaying important information about their life-safety system and services, updating customer accounts and solving billing questions.--- Providing technical support and troubleshooting devices across ADT systems.--- Helping customers understand the ADT noble purpose and providing customer lifestyle solutions.--- Coaching, team meetings or 1:1 development time to grow and develop your career at ADT. When you commit to us-we commit to you. Our employees receive a comprehensive, full benefits package that includes: --- Paid virtual training - some in-person attendance may be required based on business needs.--- VDI training requirements:- Designated place to work from home- High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC- At least 25mbps to of internet to download and 15mbps to upload--- Full benefits on the 1st of the month after 30 days of employment--- Casual, yet energetic and engaging work environments--- Medical, Dental, Vision, 401(k) with employer matching--- Paid vacation time (We all need to recharge)--- Tuition reimbursement, employee referral bonuses--- Potential opportunities to work from home based on business needs--- A culture of coaching, development and career growth opportunities Knowledge, Skills and Abilities We're looking for someone with results they are proud of like: --- High school diploma or equivalent required--- Some college credits; degree preferred--- Minimum of one (1) year of customer service experience required--- Technical aptitude, problem solving skills #cxoremote Equal Employment Opportunity: ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Keywords: ADT Security Services, Garland , Remote Customer Service Representative - Group 2, Sales , Sachse, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Account Executive
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America---s Best Large Employers, is transforming the way we all do business. From smart office technology (more...)
Company: Konica Minolta
Location: Dallas
Posted on: 04/16/2021

Licensed Medicare Agent - Remote, Salaried Year-Round Role, Only 100 Seats (Dallas,TX)
Description: Sell Medicare insurance on YOUR terms.Make the most of your time helping Seniors across America on the best insurance sales platform in the world IMPORTANT: now accepting Life AND Health agents .Sell (more...)
Company: Assurance
Location: Dallas
Posted on: 04/16/2021

Customer Service Rep
Description: You got game You got spring in your step You want the best job in the world And schedules that work with you, not against you That's right, we live to beat the rush and make it possible to make,
Company: Domino's Pizza
Location: Lake Dallas
Posted on: 04/16/2021


Licensed Medicare Insurance Agent - We're all about the CREAM, Come Make it with Us!
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Lancaster
Posted on: 04/16/2021

Experienced Inside Sales Associate
Description: BMW of Dallas and MINI of Dallas Position OverviewThe e-Commerce Sales Associate interacts with hundreds of customers ndash online, over the phone and in person ndash to help guide their vehicle purchase (more...)
Company: AutoNation - BMW of Dallas and MINI of Dallas
Location: Dallas
Posted on: 04/16/2021

Licensed Medicare Insurance Agent - Flexible Schedule - Free Leads
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Midlothian
Posted on: 04/16/2021

Customer Service/Sales
Description: Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Argyle
Posted on: 04/16/2021

Warehouse Customer Service Rep (M-F 8:00am - 4:30 pm)
Description: Summary:The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, (more...)
Company: GEODIS
Location: Coppell
Posted on: 04/16/2021

Customer Service Representative
Description: McDonald's is looking for a Customer
Company: McDonald's Terrell 1
Location: Terrell
Posted on: 04/16/2021

Licensed Medicare Insurance Agent - We're all about the CREAM, Come Make it with Us!
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Waxahachie
Posted on: 04/16/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Garland RSS job feeds