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Salesforce Administrator / Salesforce Support Analyst

Company: PeopleReady
Location: Garland
Posted on: January 16, 2022

Job Description:

Salesforce Administrator / Salesforce Support Analyst - Sales Cloud / Service Cloud / Lightning / APEX
Locations include Chicago, IL, Tacoma, WA, or Virtual / Remote across the US.
The Salesforce Administrator will work with Salesforce users to honor requests and assist with technical issues. Support several internal teams across multiple business units including Sales, Customer Service, Field Operations, and Marketing. Collaborate with external partners to implement additional capabilities in our Salesforce organization, integrate with other systems/modules, and work to continuously improve the user experience.
Responsibilities:--- Perform administrative functions including user account maintenance, mass updates/transfers of data, report and dashboard creation, etc.--- Use knowledge of Salesforce CRM, Sales Cloud 360, Service Cloud, Lightening, and APEX.--- Creation, assignment, and maintenance of user permissions, roles, and profiles.--- Maintain Salesforce customizations including custom fields and objects, page layouts, Lightning record pages, workflows, process builders, and validation rules.--- Work on APEX triggers and classes, flow designer, and Lightning components.--- Develop custom actions such as insertions, updates, and deletions.--- Deployment and ongoing configuration of third-party integrations as needed.--- Identify, diagnose, and resolve problems within the Salesforce environment.--- Take direction from the Director of Master Data Management & Salesforce.
Requirements:--- Certified Salesforce Administrator required. Salesforce Certified Platform Developer I preferred.--- 3+ years of Salesforce Administration ( with Sales Cloud & Service Cloud.--- Lightning required. APEX triggers and classes, flow designer, and Lightning components.--- Salesforce best practices and functionality. SQL and Staffing Services experience is a plus.--- Strong analytical, problem-solving, and written and verbal communication skills.--- Bachelor's in Data Science, Computer Science, MIS, Math, Business, or related field preferred.
PeopleReady is a company connecting people and work. We are responsible for putting someone to work every 8 seconds on a worldwide basis. As one strong team, we are redefining how people find work via technological innovations. Leveraging our game-changing JobStack platform and 600-plus branch offices across all 50 states, Puerto Rico and Canada, PeopleReady served approximately 98,000 businesses and put approximately 221,000 people to work in 2020.
Our technology vision is to automate our global infrastructure through the use of AWS Cloud-based technologies. The PeopleReady Technology team is a remote, dynamic focused team amid a significant re-architecture of our core platform. We use state-of-the-art technologies to build sophisticated solutions connecting people and work. Would you like to work on a collaborative team with small company culture, defining and building our next-generation solutions? Join us today!
PeopleReady, a division of TrueBlue (NYSE: TBI), provides an excellent benefits package, which includes: PTO Accrual, Paid Company Holidays, 401(k), Employee Stock Purchase Program, Tuition Reimbursement, and comprehensive Health and Welfare coverage including Medical/Dental/Vision and prescription drug benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. "This is a remote position that may be performed anywhere except the state of Colorado." To apply, please email your resume to

Keywords: PeopleReady, Garland , Salesforce Administrator / Salesforce Support Analyst , Sales , Garland, Texas

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