Inside Sales Manager - Remote
Company: WestRock Company
Location: Garland
Posted on: June 25, 2022
Job Description:
The OpportunityThe Inside Sales Manager is responsible for
growing the region's sales and profitability through executing
against their business plan and working closely with the Inside
Sales leaders to execute WestRock's inside selling strategy. In
this role, you will lead, actively coach, and develop a team of
Inside Sales Reps (ISRs). You will also contribute to the
development of the monthly forecast, annual budget for the region,
and will be accountable for achieving growth targets, e.g.,
profitability and volume targets. Additionally, you will be
responsible for coordinating selling activities and collaborating
closely with Sales Leaders in markets within the region, and/or
Business Segment. As inside sales is being scaled across Business
Segments, you will help identify and utilize processes and tools as
needed per Business Segment to meet sales and margin-oriented
goals. This is a remote role, managing a team spread across
Pacific, Mountain and Central time zones.How You Will Impact
WestRock
- Direct supervision, coaching, and responsibility for all
functions of the Inside Sales Representatives to drive a high
performing and engaged team
- Establish clear expectations, measuring results, and holding
team accountable for performance
- Deliver metrics so that next level management can act as the
liaison with leadership to ensure a culture of teamwork and
collaboration between the Field Sales, Inside Sales, and Business
Units
- Monitor activity via metrics and dashboards to drive a high
level of sales performance from the inside team
- Conduct and evaluate call audits to learn areas of opportunity
to improve (review against call criteria); to coach and support
with additional training and reinforcement of expectations
- Manage team to include hiring, on-boarding, development, and
resource optimization
- Work with leadership to develop reports and dashboards that
track the KPIs you have mutually defined, as well as continually
evolve mechanisms to measure and drive the productivity and impact
of your team
- Ultimate responsibility for specific Inside Sales Team
metrics
- Create an environment of continuous improvement to develop a
high-performance team
- Lead team in qualifying opportunities for new customers and
creating new demand. This may include cold calling or managing warm
leads that have been qualified by Marketing or lead scoring
processes
- Determine root causes of ISR challenges and barriers.
Communicate across region leadership and to Sales Management to
address process improvement opportunities
- Develop and execute business plan in collaboration with Inside
Sales leaders
- Contribute to the development of the monthly sales forecast and
annual budget, and maintain accountability for achieving and
reporting on sales targets
- Develop strong customer relationships; this may include
managing your own book of accounts in beginning stages of inside
sales roll out
- Stay abreast on day-to-day realities of the role and provide
flexible coverage to support the team and expansion of inside
sales
- Proactively identify market trends and competitive pressures
and educate team
- Champion the delivery of outstanding customer serviceWhat You
Need To Succeed
- Bachelor's degree in business or equivalent combination of
education and experience required
- 7+ years of sales experience required with 10+ years
preferred
- Experience managing inside or outside sales teams
- B2B inside sales experience and experience in fiber-based
packaging industry preferred
- Strong business acumen
- Demonstrated ability to develop employees to their fullest
potential with the ability to act independently and with a
team
- Strong leadership skills and the ability to effectively
communicate with the team regarding expectations
- Knowledge of sales principles, methods, and techniques
- Effective oral and written communication skills
- Ability to create informative, influential, and succinct
presentations supported by quantitative data
- Effective organization skills including proper problem-solving
and follow-up
- Ability to successfully win new business, and manage a full
book of accounts, spanning across multiple business units
- Proficiency with Salesforce.com or similar CRM software,
Microsoft Office applications and social media platforms to connect
with customers (i.e. LinkedIn)
- Ability to perform data analysis in Microsoft ExcelWhat We
Offer
- Corporate culture based on integrity, respect, accountability
and excellence
- Comprehensive training with numerous learning and development
opportunities
- An attractive salary reflecting skills, competencies and
potential
- A generous benefits package starting on your first day of
employment, including medical, dental, vision, disability, life
insurance, 401k match, paid time off
- A career with a global packaging company where Sustainability,
Safety and Inclusion are business drivers and foundational elements
of the daily work.WestRock (NYSE: WRK) partners with our customers
to provide differentiated paper and packaging solutions that help
them win in the marketplace. WestRock's 50,000 team members support
customers around the world from more than 320 operating and
business locations spanning North America, South America, Europe,
Asia and Australia. Learn more at www.westrock.com.WestRock is an
Equal Opportunity Employer. We strive to create and maintain a
diverse workforce where everyone feels valued, respected, and
included. WestRock does not discriminate on the basis of race,
color, religion, national origin, sex, age, disability, veteran
status, sexual orientation, gender identity, or any other basis
protected by federal, state or local law.
Keywords: WestRock Company, Garland , Inside Sales Manager - Remote, Sales , Garland, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...